How do I complain about airline services?

A dedicated email id, ‘[email protected]’, has been created in the DGCA website for complaints to be lodged. Now, harried air travellers can lodge their complaint on any problem faced by them relating to flights or airport facilities directly to aviation regulator DGCA for speedy action.

Where do I complain about flight refund?

Do you need help getting a refund? If you are having trouble getting a refund from your airline, contact us on our Freephone number 0800 121 6022 or email [email protected].

How do I escalate an airline complaint?

Grievance Redressal Mechanism You must contact the customer care of your airline through the toll-free number provided on their website. You can also drop an email stating your issue along with relevant details and documents. Resolver can assist you with escalating your issue for free.

How to make a complaint against an airline?

To contact the customer service department of the airline or airport, you may find their contact details on Airline and airport contacts page. If the airline, airport or aviation service provider has not resolved your complaint after 30 days from your initial complaint, you may submit a complaint to MAVCOM through the FlySmart website.

How to lodge a complaint with Malaysia Airlines?

Reach the Malaysia Airlines complaint desk for queries on payment, refund, cancellation, lost baggage or others. You can also post your complaints on ConsumerBoard for public view and faster resolve. Sort By Newest FirstOldest FirstRating (High-Low)Rating (Low-High) Suriya 5.0 I have had very bad experience with Malaysia Airlines.

What is the phone number for Malaysia Airlines?

Please use 4-digit format. Example: For MH1, enter MH0001. Thank You! We have received your enquiry/feedback and will get back to you the soonest possible.

How long does it take to file a complaint with mavcom?

If the airline, airport or aviation service provider has not resolved your complaint after 30 days from your initial complaint, you may submit a complaint to MAVCOM through the FlySmart website. Once you have made your submission, you will receive an initial response from us within seven days.