Articles

How do I contact 2K customer service?

by Rhyley Bryan

How do I contact 2K customer service?

LOCATIONS

  1. MEDIA INQUIRIES. [email protected].
  2. KNOWLEDGE DATABASE. HTTP://SUPPORT.2K.COM.
  3. FOR SUPPORT REQUESTS PLEASE VISIT. HTTP://SUPPORT.2K.COM.

What time does 2K support close?

Hey All, Our chat services will be shutting down at 5:00 PM PST for several days. During this time, you will not be able to request a chat, but you will still be able to submit a ticket. We appreciate your patience and we will let you know when operations are restored.

How do I report something to 2K?

If you’d like to report someone for violating 2K’s Player Code of Conduct, message 2K Support. Select ‘Questions/Feedback’ and then ‘I would like to report a player’. Indisputable evidence is required.

Is there a phone number for 2K Sports?

Telling us your specific issue on that page will also help us get you to the right 2K Sports help page even faster. 2K Sports doesn’t have a phone number, which is a shame. Unfortunately, 2K Sports does not offer live chat as a channel for customer service at this time.

Do you need a 2K account to chat with US?

You need a 2K Support account to chat with us. If you don’t have one, select “Sign In” at the top of the page, and then click “Sign up” on the pop-up window. We’re currently only offering live chat support for NBA 2K20, NBA 2K21, NBA 2K Playgrounds 2, WWE 2K19, and WWE 2K20. Live chat is English-only for the time being.

Where can I find live chat for NBA 2K20?

You need a 2K Support account to chat with us. If you don’t have one, select “Sign In” at the top of the page, and then click “Sign up” on the pop-up window. We’re currently only offering live chat support for NBA 2K20, NBA 2K21, NBA 2K Playgrounds 2, WWE 2K19, and WWE 2K20.

How do I request tickets for NBA 2K?

If you’re reaching out about one of the NBA 2K games, please make sure you’re contacting us from your NBA 2K email address. You can do this by either submitting a ticket from the “Submit a Request” button at the top of the page, or from the button on those specific games’ pages.