Users' questions

Where can I complain about a dentist?

Where can I complain about a dentist?

If you wish to make a complaint about a dentist or dental practice, try to resolve it directly with them first. Contact the dental surgery’s practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone.

How do you know if a dentist is bad?

Nine Dental Red Flags

  1. Red Flag #1 – Your Old Dental Records Are Not Requested.
  2. Red Flag #2 – The Office Is Using Old Technology.
  3. Red Flag #3 – Sterile Protocol Is Broken.
  4. Red Flag #4 – You Have To Ask For Oral Cancer Screenings.
  5. Red Flag #5 – Overzealous About Extensive Work.
  6. Red Flag #6 – Their Reputation Is Negative.

Can I get my money back from dentist?

If you are unhappy with private treatment that you have paid for, and are seeking a full or partial refund, contact the​ Dental Complaints Service. They may be able to assist you in seeking a full or partial refund of fees in relation to any failed treatment.

What do you do if you are not happy with your dentist?

Speak to the dental practice/dental professional providing the treatment. If you are unhappy with the treatment you have received, it is usually best to: speak directly to the dental professional concerned, or the practice that provided the treatment. explain why you are unhappy with the treatment.

Can dentists lie about cavities?

A cavity is a cavity and there should be no difference between two dentists, right? The answer is not always. Unfortunately, a cavity can be deceptive. It can hide and be obscured by old fillings, location, or just not be obvious by eye or X-ray.

Can I ask for a refund from my dentist?

Patients can ask for a refund from their dentist. Because refunds have to be reported on the dentist’s record, some dentists are hesitant about agreeing to give a refund.

What happens when you go to the dentist for a complaint?

Three dentists (not including the Mediator) will meet with both parties and review the case documentation and if needed, perform a limited clinical exam. Based on this information, the panel of dentists will make a non-binding recommendation on the case.

What should I do if I have a disagreement with my dentist?

If further assistance is required, patients have other options: Contact your state dental society to ask if they have a process called peer review. Contact your state dental board. Some dental societies have established a dispute resolution system called peer review to help resolve the occasional disagreement about dental treatment.

What happens if you file a complaint with ISDS?

If ISDS decides that your complaint is appropriate for the process, it will be sent to a local dentist who will attempt to mediate your dispute. The local dentist will review the facts of the case, talk to the involved parties when necessary, and attempt to find a solution that is acceptable to all parties.