Users' questions

What is the problem with the US Postal Service?

What is the problem with the US Postal Service?

The Postal Service’s biggest problem is the mail. Americans are not sending enough of it to keep up with the agency’s growing expenses. We sent nearly 40 billion fewer pieces of first-class mail, the Postal Service’s top profit generator, in 2020 than we did in 2008.

Does USPS deliver to rural areas?

Residents in many smaller towns and rural areas in the United States do not receive residential mail delivery from the USPS. They’re living off the grid, the postal grid, that is. Shippers like FedEx and UPS usually deliver packages to peoples’ doors, but the USPS does not.

Why is USPS taking so long to deliver?

While USPS worked to correct those issues and court orders eventually blocked their full implementation, delays persisted due to employee absenteeism stemming from the pandemic, unprecedented upticks in more labor-intensive package delivery and longstanding issues with the postal network.

Why is my mail not being delivered?

I’m having a problem with the delivery of my mail. If your mail is arriving late, being misdelivered, or you are having a problem with an attempted delivery, please contact your local post office, your local Postal Service Consumer & Industy Contact office or you may file a complaint online.

Can a post office deliver mail to a rural area?

Generally, rural carriers can extend practically all services available at a Post Office. Please purchase a sufficient supply of stamps and affix proper postage on all outgoing mail. Telephone No. (include area code) House No. Street Name Apt.

How does package delivery work in rural areas?

OIG research found that package delivery in rural and urban areas comes with operational challenges not seen in suburban areas. For example, in rural areas, delivery points may be far apart, or a customer’s mailbox may be located far from their home.

When does the postal service stop delivering mail?

According to our policy, the city or rural carrier should get out of the vehicle to make delivery if the mailbox is temporarily blocked by a vehicle. However, if the carrier continually experiences a problem in serving curb line or rural boxes where the customer is able to control on street parking, the postmaster may withdraw delivery service.

When does the postal service curtail mail delivery?

Hazardous conditions / natural disasters. Mail delivery service may be delayed or curtailed whenever streets or walkways present hazardous conditions to our carriers and/or vehicles. The Postal Service™ curtails delivery only after careful consideration, and only as a last resort.