Users' questions

How do I talk to someone at Alabama Power?

How do I talk to someone at Alabama Power?

You can contact Customer Service at 1-800-245-2244 Monday through Friday from 7:00 a.m. to 9:00 p.m. CST.

Does Alabama Power have prepaid service?

With Prepay from SAEC, it is now. Prepay is a payas-you-go plan that puts you in control of your electricity usage. Instead of receiving a traditional paper bill each month for the electricity you have already used, your usage is calculated daily. Prepay members never pay a late charge and avoid paying large deposits.

Who owns Alabama Power?

Southern Company
Mississippi PowerSOUTHERN POWER CO
Alabama Power/Parent organizations
We offer competitive prices, reliable electricity supply, and stellar service to 1.5 million homes, businesses and industries in the southern two-thirds of Alabama. Alabama Power is a subsidiary of Southern Company, one of the nation’s largest producers of energy.

What is the average Alabama Power Bill?

Alabama ranked 49th overall for monthly electricity cost, with customers paying an average of $160 per month. Michael Sznajderman, a spokesman for Alabama Power, said the average monthly bill paid by its customers is $144.52.

How much is Alabama late fee?

Service will be delayed if the payment is mailed or left in an Alabama Power office drop box. Please add the reconnection fee to your payment. If you’re paying before 5:00 p.m., the fee is $50. If you’re paying between 5:00 pm and 7:00 pm, the fee is $75.

Why is Alabama Power So Expensive?

The summer heat in Alabama – as well as unpredictable winter weather – also has Alabamians using more electricity than those in other states, which results in higher monthly bills. “We have a long, hot and muggy summer, during which people use lots of air conditioning, around the clock,” said Sznajderman.

Why is Alabama Power so high?

The company cited rising expenditures on infrastructure, as well as decreased revenues and expenses due to the COVID-19 pandemic, and said it was projected to fall below its allowable rate of return for 2021, triggering an automatic rate increase.

How many people does Alabama Power Serve?

Alabama Power Company, headquartered in Birmingham, Alabama, is a company in the southern United States that provides electricity service to 1.4 million customers in the southern two-thirds of Alabama. It also operates appliance stores.

Does Alabama Power use coal?

Alabama has a wide variety of energy resources, with deposits of coal, as well as some crude oil and natural gas reserves.

How to contact Alabama Power business service center?

Complete the form below or call our Business Service Center at 1-888-430-5787. We are open Monday through Friday from 7 a.m. until 6 p.m.

How to contact Alabama Power for payment assistance?

As always, Alabama Power works with each of our customers to offer payment assistance resources. Customers who are affected and have difficulty paying their bills should contact Customer Service by logging into their account or calling 1-800-245-2244. Looking for help or to lend a hand during this time?

Where is the Alabama Power Company in Anniston located?

Find 2 external resources related to Alabama Power Company. About the Alabama Power Company. The Alabama Power Company, located in Anniston, AL, is an utility company that provides public services for Anniston residents. In Calhoun County, Utility Companies provide electricity, natural gas, water, and sewer services.

What makes Alabama Power a smart power company?

We’ve partnered with local builders and Chorus SmartSecure to develop smart neighborhoods. Smart Neighborhood homes feature energy-efficient appliances, connected devices, innovative security solutions and home automation…all designed to simplify homeowners’ lives.