What does the ACCC do for consumers?

protecting the interests and safety of consumers, and supporting fair trading in markets affecting consumers and small business. promoting the economically efficient operation of, use of, and investment in infrastructure, and identifying market failure.

What legislation applies to Australian Consumer Law in Australia?

The Australian Consumer Law. The full text of the Australian Consumer Law (ACL) is set out in Schedule 2 of the Competition and Consumer Act 2010 (previously known as the Trade Practices Act 1974 (TPA)).

What does the Australian Consumer Law cover?

The Australian Consumer Law (ACL) includes: a national unfair contract terms law covering standard form consumer and small business contracts; a national law guaranteeing consumer rights when buying goods and services; penalties, enforcement powers and consumer redress options.

Can the ACCC take legal action?

The ACCC, the state and territory consumer protection agencies and any other individual or group can take legal action against businesses for contraventions of the ACL.

What consumer rights does the FTC protect?

The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. We conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities.

Who does the Australian Consumer Law apply to?

The ACL protects small businesses and consumers from unfair terms in standard form contracts. A standard form contract is a contract between 2 parties where 1 party prepares the contract giving the other party little or no opportunity to negotiate the terms.

Can you contract out of the Australian Consumer Law?

Parties cannot “contract out” of the application of the ACL It has long been accepted that parties could not “contract out” of the application of the TPA (now the ACL). That is, parties to a contract could not exclude the TPA from applying, or prohibit a claim from being made under the TPA.

What are the 8 basic rights of the consumers?

The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

How are consumer rights violated?

E-Complaints Section 17 of the Act provides that a complaint regarding unfair trade practice, violation of consumer rights or misleading and false advertisements can be filed in electronic mode also to the District Collector, the Regional Office Commissioner or the Central Authority.