What do I do when my Brother printer says paper jam but there is none?

Unplug your Brother machine from the AC power outlet (electrical socket). If the paper support flap is open, close it, and then close the paper support. Pull the paper tray (1) completely out of the machine. Pull the two green levers inside the machine to release the jammed paper.

Why does my Brother printer keep getting paper jams?

You may be putting too much paper into the paper tray. It should never be overfilled as it can often cause a jam. Also, make sure the paper fits the tray and that it’s inserted correctly. Because the wrong size or incorrectly positioned paper can get stuck in the printer.

How do you fix a paper jam when there is none?

Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.

What to do if Paper Jam on brother?

The paper you placed in the manual feed slot will be fed through your Brother machine and ejected with a jammed piece of paper. Remove the ejected paper and any ripped paper. Pull the paper tray completely out of your Brother machine. Remove any ripped paper or a foreign object you find inside the machine.

What should I do if my Brother scanner is jammed?

– To prevent damage to your Brother machine, try not to touch the internal part when removing the jammed paper. – If ink gets on your skin or clothing, immediately wash it off with soap or detergent. Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position.

Why is my printer still saying Paper Jam?

Here are the steps Brother suggests if you continue getting the error after clearing the jam. It’s a good idea to follow these even if you think you got it all. There may be a small piece somewhere. I still receive the error message “Paper Jam” after I removed the jammed paper.

Why is there no paper on my Brother printer?

Please try again later. In this brief guide I show you how to try and fix a ‘Paper Jam’ error on a Brother printer when you can find no paper jammed inside the printer. This is not a guaranteed fix, but dirt/ink on the strip shown in a common cause of this problem. I hope this video has helped resolve the problem you are having.