Can I refund advance single?

Advance Single tickets can’t be refunded, but they can be exchanged for a new ticket on a different service on either the same day or another date, subject to a fee. Please note that you won’t be able to change your route.

Are LNER Advance tickets refundable?

Advance tickets are not usually refundable. Simply request your refund or rebook your journey before 18:00 the day before your original travel date and you will only be charged if your new ticket is more expensive. Please check our Refunds page to see if more information about our refund policy.

Can I get refund for Cancelled train?

If the train is marked as “CANCELLED” in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.

Can I change an advance ticket LNER?

If you want to change your Advance ticket If you bought your ticket through the LNER website or LNER Mobile App, changing your Advance ticket is easy and fee-free. Up until 31 December, there is no £10 admin fee for changing and advance ticket when changed before 18:00 the day before travel.

Are train tickets non refundable?

Refunds. Your ticket is non-refundable. However, if the train you purchased a ticket for is cancelled or delayed and as a result you decide not to travel a refund will be offered on completely unused tickets and you will not be charged an administration fee.

What happens if a train is Cancelled?

When the train is cancelled the passenger is entitled to receive the full refund of the ticket amount from the IRCTC. When your train is cancelled from the start station to the destination, then the passenger name record (PNR) is automatically cancelled and the credit is transferred to the bank account.

Does Trainline do refunds?

You can refund unused Anytime and Off-Peak tickets up to 28 days after the expiry of the ticket. If you already have your original tickets, you’ll need to return them to us, unused, before we can refund you and you’ll need to cover any costs to return your tickets to us.

How many times can you change a train ticket?

You will have a full 18 months (if necessary) from the date of your original departure to rebook so you don’t need to make an immediate decision. You can change the ticket more than once but only once online (if applicable).

How do you check if a train is Cancelled?

If train is cancelled, e-ticket will be automatically cancelled and user will receive SMS informing him/her about the cancellation of e-ticket. To check the cancellation status of such tickets, Please login to IRCTC e-ticketing website and visit: My Account→My Transactions→Ticket Cancellation History.

Can I use my advance ticket on an earlier train?

Advance tickets are for the booked train only and if you wish to change to another train using an advance ticket you will have to pay the difference in ticket price.

What time is off-peak?

Generally speaking, the Off-Peak window begins after 09:30 and outside of evening commuter hours – 15:30-18:15 – for travel in and out of big cities. Super Off-Peak tickets become available after 10:00.

How do I claim compensation for a train?

You can claim compensation by visiting the train company’s website – most have online forms you can use. You’ll probably need to upload a picture of your ticket. You can write them a letter if you’d prefer. You’ll need to give details of your journey, and send your original tickets.

How much is the East Coast main line upgrade?

We’re investing £1.2bn in upgrading the East Coast Main Line (ECML). This will allow more trains to run and deliver quicker, more reliable journeys across the route. Once complete in 2021 the upgrade will deliver extra capacity for an additional two long-distance services an hour in and out of London. That’s an extra 10,000 seats per day!

Where does the East Coast main line go?

The East Coast Main Line (ECML) is a key rail route, carrying over 20 million passengers a year, which connects London and Edinburgh via Peterborough, Doncaster, York, Darlington, Durham and Newcastle.

Is the LNER still running the East Coast Mainline?

Your tickets are still valid, your journeys won’t be affected and you do not need to change your journey plans. London North Eastern Railway ( LNER) is taking over the running of your East Coast Mainline services from 24 June 2018. We want to reassure you that your journeys on the East Coast Mainline won’t be affected.

Are there any changes to Virgin Trains East Coast services?

Yes, nothing will change. All valid tickets will continue to be accepted as they would have been on Virgin Trains East Coast services. Will timetables change as a result of the takeover? No, trains will continue to run as normal and no disruption is expected as a result of the change in operator.