Users' questions

How do I unlock my Facebook portal?

How do I unlock my Facebook portal?

Screen Lock Passcode If you’ve forgotten your Portal passcode, you’ll need to perform a factory reset by: Unplugging your Portal. Pressing and holding both the Volume Down and Volume Up buttons and plugging your Portal back in at the same time.

What is the difference between Facebook Portal and Portal Plus?

The display specs between the two are also slightly different, as Facebook Portal provides 1200 x 800 (WXGA) display resolution, whereas Portal Plus provides a display resolution of 1920 x 1080 (FHD).

How do I turn off privacy mode in Portal?

To turn off just the camera, slide the switch on top of Portal’s frame into the middle position. You will see a shutter covering the camera’s lens when you’ve turned the camera off.

Is Facebook portal discontinued?

Facebook’s Portal TV video chat device was mocked — now it’s completely sold out. Facebook’s Portal TV is the best way to video chat with friends and family right now. It’s simple to use and has lots of fun features.

How do I get my Portal to work?

Once your Portal is plugged in, follow the on-screen instructions to begin setup.

  1. Select your language, then tap Next.
  2. Connect to Wi-Fi. Select your Wi-Fi network. Enter your Wi-Fi password and tap Join. Tap Next. Tap Continue. Your Portal may need to download the latest software in order to complete setup.

Why won’t my Portal turn on?

If your Portal’s display is going black or flickering, try unplugging your Portal and plugging it back in again. Your Portal accessibility options may be turned on by mistake. If your signal is weak, move your Portal closer to your Wi-Fi router (internet connection device) or reset the device.

Do both parties need Facebook portal?

You do not need a Facebook account to use Portal video-chat devices. In addition to those with personal Facebook accounts, Portal users with a WhatsApp account can use it to log in to their device.

Is there a monthly fee for Facebook portal?

Answer: Portal is a great way to keep in touch with relatives who can’t use a regular telephone easily. There is no monthly fee, all you need is a power outlet, WiFi connection and a free Facebook Messenger account.

Can you turn Portal off?

There is a power button on the top edge of Portal, next to volume buttons. When you press and hold, you’d see a power-off option on screen.

Can I use my Portal as a security camera?

As part of a recent software update, we included more Alexa skills on Portal. That means that if you have an Alexa-compatible security camera, it should now be available to view and use on Portal as well (assuming it has been set up within Alexa)! We hope you enjoy this new feature!

Is Portal worth buying?

The Portal is probably the best bet for most people, but the Mini or Plus are also worth checking out if you either want a huge display or have limited space. The Portal TV is a little different. Rather than being a smart screen you can easily keep on a kitchen counter or coffee table, it relies on your TV.

Can you FaceTime on Facebook portal?

The Portal is great for video calls, so long as the people you’re calling use Facebook Messenger or WhatsApp. Most of my family is on WhatsApp, but the Portal only lets you call up to 4 in a video chat, far from the 32 people that you can call with Apple’s FaceTime.

How do I find blocked people on Facebook?

An even better way to check to see if you were blocked is to find a mutual friend, someone you know they have added on Facebook, and search that person’s friend list by using the box in the righthand corner. If you see their name, then you can check to see if they only unfriended you.

How do you unblock Facebook?

How to unblock someone on Facebook Step 1: Open the Facebook app on your device. Step 2: Tap on the menu button located in the upper right part of your screen. Step 3: Scroll down and select the “Settings & Privacy” option. Step 4: Find and tap on the “Blocking” option. Step 5: Find and tap on the person you want to unblock.

How do I find a blocked friend on Facebook?

Find If Someone has Blocked You on Facebook 1. Check Your Friends List on Facebook 2. Search Your Friend On Facebook and Google 3. Mutual Friend List 4. Ask Common Friends 5. Try Posting On Contact’s Wall 6. Check Your Messages