Why is my Arris modem not working?

Check that the power cord is properly plugged into the wall outlet and rear panel of the modem. Try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes. SEND light is off or flashing. Try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes.

How do I reset my Arris tm602g?

Use the reset button on the back of the Home Phone Modem to reset it as if you power cycled the unit.

1. Use a pointy, non-metallic object to press the Reset button.
2. The LEDs will go out and come back on one, by one.
3. Continue troubleshooting once the light pattern returns to normal.

Why does my Arris router keep blinking?

Occasionally, your Arris modem will undergo a scheduled firmware upgrade. Hence, it causes the blinking DS light on your Arris modem. During the upgrade, you will not be able to access the internet. Usually, the firmware upgrade lasts for 10 minutes.

How do you fix a modem that is not working?

How to Fix a Modem That Won’t Connect to the Internet

1. Check the lights on your modem.
2. Check the power supply and coax cables.
3. Reboot your router and modem.
4. Check your Ethernet cables.
5. Plug your computer into your modem.
6. Keep your modem cool.
7. Update your modem and router’s firmware.

Why is my modem not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

Where is the reset button on Arris modem?

Please locate the recessed reset button that is located on the back of your Arris modem. Use an object with a small tip to press the reset button for 1 second. NOTE: Avoid holding down the reset button for more than 10 seconds. Doing so will reset the modem to its factory defaults.

How do I troubleshoot my Arris TM1602?

The following troubleshooting steps are to be followed in sequence: Check the physical connection….

1. Shutdown the computer.
2. Unplug the cable modem from the AC wall outlet and wait one minute.
3. Plug the cable modem into the wall outlet.
4. Wait until the Power, DS, US, and Online LEDs are solid.
5. Restart the computer.

How do I reset my Arris modem?

Most Arris routers can be reset using the Reset Button.

1. Locate the Reset Button on your Arris modem or router (typically found on the back of the device).
2. When you locate the button, press and hold it for at least 15 seconds.
3. Wait for the reset to complete—this process can take a few minutes.

What lights should be on Arris router?

Arris Cable Modem – Front Panel

• Power – LED will be solid green when the power supply is properly connected to the modem and the wall outlet.
• Online – LED will be steady when online, LED will flash when in standby mode.
• Cable – LED will flash when data transfer occurs.
• USB – LED will flash when data transfer occurs via USB.

How do I reboot my modem?

To reboot a modem:

1. Unplug the power and Ethernet cables from the modem.
2. Wait 2-3 minutes for the modem to fully power off.
3. Reconnect the power and Ethernet cables to the modem.
4. Wait for the Internet light to turn solid, then check if the internet is working properly.

How do I know if my modem is not working?

If your modem doesn’t respond and all lights are on, this is a sign your modem is dead. The symptoms of a non-responsive modem include: No internet access when you connect via Wi-Fi or with an ethernet cable. Inability to connect to Wi-Fi (if it’s a dual modem/router)

What kind of modem is the Arris tm602g?

For more detailed technical information on the TM602G, refer to the TM602 Telephony Modem User Guide (PDF).

Why is my Arris modem not connecting to the Internet?

No connectivity to the Internet. Verify cable connections and try resetting the modem. Verify cable connections and try resetting the modem. No connectivity to Internet or in Standby mode. Verify cable connections and try resetting the modem. Verify cable connections and try resetting the modem. Internet not available.

What do you need to know about Touchstone tm602 modem?

Touchstone®TM602 Telephony Modem User’s Guide Get ready to experience the InternetWs express lane! Whether youWre checking out streaming media, downloading new software, checking your email, or talking with friends on the phone, the Touchstone TM602 Telephony Modem brings it all to you faster and more reliably.

How can I access my Arris router password?

By the connection of Wi-Fi or through the Ethernet cable. If the users need to connect it through wireless form, then by the use of a desktop or by the phone we can access it. It is a suggestion to do the use of Ethernet cable if the password of the Arris router is unknown.