Popular tips

Why does my TomTom says not connected?

Why does my TomTom says not connected?

The moment you connect your TomTom device to a computer, your device asks Do you want to connect to ‘computer’. If your device does not connect to the computer, it could be caused by your device not responding, TomTom HOME not recognising your device, or your computer not recognising your device.

How do I sync my TomTom to MyDrive?

To see the Favourite on your device, log in to your TomTom-account on your device.

  1. In the Main Menu of your navigation device, select TomTom Services.
  2. Select MyDrive and log in with your email address and password.
  3. MyDrive is now activated and ready to sync your items.

How do I update my TomTom using MyDrive?

How to update your TomTom device?

  1. Make sure MyDrive Connect is installed on your computer. Download for Windows®
  2. Connect your sat nav to your PC via the USB cable. MyDrive Connect will start automatically.
  3. A new screen will open, login and choose the updates you would like to perform.

Why won’t my sat nav connect to my laptop?

Make sure the cable is connected directly to your device, and not to the mount. If your device has a mount, remove it before connecting the USB cable. Connect your navigation device to a different USB port on your computer. To test this, try connecting your device using a different USB cable.

Why won’t my TomTom connect to my computer?

Make sure the software and drivers on your computer have been updated with the latest version. Select your TomTom, so the driver is connected. If you’re TomTom doesn’t show up underneath ‘Network adapters’, it might be with ‘Other devices’.

How do I access my TomTom files?

On your computer, open a file manager program. Your TomTom navigation app appears in your computer’s file system as TomTom Bridge. Open the TomTom navigation app Internal Storage folder. Copy files from your computer to a folder on your TomTom navigation app, or from your TomTom navigation app to your computer.

How do I send a route to my TomTom?

Road Trips collection – sending a route to your device

  1. Log in to MyDrive at mydrive.tomtom.com.
  2. Click on the road trips icon on the left-hand side as shown below:
  3. Click on a road trip from the list.
  4. Click Save to My Routes.

Why won’t my TomTom connect to my PC?

How do you reset a TomTom watch?

  1. Step 1: Connect the watch to your computer. First you connect your TomTom sports watch with your computer.
  2. Step 2: Go to Settings. Once the synchronization is complete, click on ‘Settings’ in TomTom MySports Connect.
  3. Step 3: Click on ” Reset ”
  4. Step 4: Wait until the watch has been restarted.

How does my Drive connect work with TomTom?

When set-up is complete, a TomTom account is created and your GO is linked to that account. You can now access MyDrive Connect from the notification area on your desktop. MyDrive Connect starts automatically after the account is created. Tip: When you connect your GO to your computer, MyDrive Connect tells you if there are any updates for your GO.

Do you need to update your TomTom navigation device?

MyDrive Connect will start automatically. A new screen will open, log in and choose the updates you would like to perform. Do you need support updating your navigation device? If you do not have MyDrive Connect installed yet on your computer, please click on one of the buttons below to download it and manage/update your TomTom device.

How do I set up my TomTom account?

Enter the requested information for account creation, including your country. When set-up is complete, a TomTom account is created and your GO is linked to that account. You can now access MyDrive Connect from the notification area on your desktop. MyDrive Connect starts automatically after the account is created.

Is it safe to use TomTom on the road?

With TomTom, you are safer – on the road and online. We don’t sell your information. We don’t identify our users. We rely on anonymized location data to make better products that help get you where you’re going, safely and comfortably. Interested in how TomTom is responding to COVID-19? TOMTOM TRAFFIC INDEX – NEW DATA!