What is the other name for customer care?

Client Service and Success Consultants. Customer Help Specialists. Community Care Team. Client Service Representatives.

What are words for good customer service?

12 excellent customer service phrases

• “Happy to help!”
• “I understand how (blank) that must be.”
• “As much as I’d love to help …”
• “Great question!
• “Nice to meet you!”
• “May I ask why that is?”
• “Thanks for bringing this to our attention!”
• “I completely understand why you’d want that.”

What is customer service simple words?

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Customer support is more than just providing answers; it’s an important part of the promise your brand makes to its customers.

Which is the best word for customer service?

1 “Welcome to [INSERT COMPANY NAME] Customer Service. My name is [INSERT NAME]. 2 “Good morning/afternoon! You’re through to [INSERT COMPANY NAME]. 3 “So, what I understand so far is… it would be great if you could tell me a bit more about…”

When to use complimentary words in customer service?

With this definition in mind, let’s take a look at 50 great examples of complimentary words: These words can be particularly powerful in customer service and sales when looking to positively influence the emotions of a customer.

Do you know the definition of customer service?

Answering, “What is customer service?” is just the tip of the clarity-giving power a shared language creates for your business’ support. How you define customer service can make or break support. And that’s just the tip of the clarity-giving power a shared language creates.

When to use positive words in customer service?

If a customer detects that the agent they are speaking too is referring to a script it can damage their confidence in the agent’s ability to resolve their issue and will reflect negatively on your brand. A good starting point is to build a vocabulary of positive words which can be beneficially incorporated into your customer service communications.