What is Oracle Support Hub?

Support Hub Guide. Release 10.3.8.0. E41441-06. June 2015. The Oracle Support Hub is an HTTP tunnel that conveys the configuration payload from individual Oracle Configuration Manager (OCM) instances to the repository maintained at Oracle.

What is CCR Oracle?

Oracle Configuration Manager is used to personalize the support experience by collecting configuration information and uploading it to the Oracle repository. Improves access to best practices and the Oracle knowledge base. Improves understanding of customer’s business needs and provides consistent responses and …

What is Oracle Configuration Manager?

Oracle Configuration Manager is used to collect client configuration information and upload it to the Oracle repository. When client configuration data is uploaded on a regular basis, customer support representatives can analyze this data and provide better service to the customers.

Where is the support hub located in Oracle?

The Oracle Support Hub is an HTTP tunnel that conveys the configuration payload from individual Oracle Configuration Manager (OCM) instances to the repository maintained at Oracle. The Support Hub is situated inside the customer network, so that it becomes the only point of access needed between inside the network and the outside Internet.

Where to find Oracle configuration manager installation guide?

You can find this guide by clicking the Collector tab in My Oracle Support, go to the Using Itsection, and click the Getting Startedlink. This document is an abridged form of the Oracle Configuration Manager Installation and Administration Guide.

Do you need a license for Oracle Support Hub?

When accessing Oracle Support Hub with Enterprise Manager, no separate license is required for WebLogic Server or Oracle Application Server. However, a license is required for WebLogic Server or Oracle Application Server for standalone installations. The following restrictions apply when you are working with the Support Hub.

Do you need a support hub for OC4J?

You can only use one Support Hub in an OC4J installation or a WebLogic domain. OCM instance must be release 10.3.5 or higher to be configured to use the Support Hub. If you use any version of Enterprise Manager listed in Enterprise Manager Support, you do not need to install Oracle Support Hub.