What are the responsibilities of a hotel receptionist?
What are the responsibilities of a hotel receptionist?
Hotel Receptionist Job Duties
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive attitude and friendly demeanor.
- Respond to all guest questions and requests.
- Answer and forward phone calls.
- Manage guest bookings and reservations.
- Keep a tidy and orderly workspace.
What are the duties of a front desk receptionist at a hotel?
Hotel Front Desk Clerks have the following responsibilities:
- Check in customers using computer programs and equipment and provide guests with directions to their room.
- Inform customers of all on-site amenities and any relevant information that is needed to use them.
- Handle and resolve guest complaints.
Who perform the duties of front desk reception?
Front Desk Receptionist Duties & Responsibilities 4
- Answering and routing phone calls in accordance with office policies.
- Greet and direct all visitors including vendors, clients and customers.
- Registering and scheduling patient/client appointments.
- Ensure completion of paperwork, sign-in and security procedures.
What are the duties and responsibilities of receptionist?
Duties and responsibilities of a Receptionist
- Meeting and greeting clients.
- Booking meetings.
- Arranging couriers.
- Keeping the reception area tidy.
- Answering and forwarding phone calls.
- Screening phone calls.
- Sorting and distributing post.
What’s the job description for a hotel receptionist?
This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. The hotel receptionist job is often referred to as a front desk agent. Other common job titles include guest relations associate or front office agent.
What are the duties of a hotel front desk agent?
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
What are the responsibilities of an executor of an estate?
Consulting with the appropriate professionals when necessary to determine the legitimacy of a bill or debt, an executor is responsible for paying bills and debts owed by the decedent out of funds found in the estate. An executor is also responsible for seeing that income and estate tax returns are prepared and filed by the appropriate professional.
Can a flexible front desk clerk work at a hotel?
A flexible front desk clerk is capable of efficiently managing their daily duties and attending to their guests without neglecting either responsibility. Hotel front desk clerks work at check-in desks for hotels and resorts around the world.