How much does it cost to move a BT master socket?

If you ask Openreach to move the BT master socket, they will charge somewhere around £150. You may have to wait a fair while for the work to be done. It’s not worth the wait, cost, or hassle.

Who is responsible for BT master socket?

Openreach
Openreach are responsible for everything up to the master socket. That includes the master socket itself, but the removeable faceplate seems open to debate. However, if the line is damaged within the boundary of the property, then Openreach may charge you to fix it.

What is the type of BT NTE5 master socket?

Manufactured to BT specification D2902 and BS6312. The sockets are BABT approved to no. NS/2197/123/600001. NTE5A type master socket (referred to as “Type 1 NTE5”), as previously installed by BT Openreach (now replaced by the NTE5C master socket).

Where does the BT logo go on a NTE5?

BT-installed NTE5 units have a little BT logo in the top left of the unit. The NTE5 marks the point at which BT’s telephone cable enters your property. BT Openreach has total responsibility for the telephone network to your property and your NTE5. However, the wiring going from the NTE5 into your property is your responsibility.

Where are the sockets on a British telephone line?

Sockets. A domestic single British telephone line installation will have a single master socket or line box in the premises, which is provided by BT or another service provider: this socket is the demarcation point between the customer-owned and maintained on-premises wiring, and the telephone network.

Where to find BT master test telephone socket?

However, BT will only guarantee a service, whether it is Broadband or Telephone, to the Master test socket. This socket can be found behind the front plastic cover of standard BT (NTE5) sockets (see illustrations below). This article will explain the importance of testing from the Master test socket and how to proceed in doing so.