How do I appeal DSP rejection?

If you disagree with the decision, you can appeal to a Centrelink Authorised Review Officer. You can write a letter or just tell a Centrelink officer you want to appeal. If you want to appeal, you should do it as soon as possible.

How long does a DSP appeal take?

It can take many months for the ARO to make a decision. If you have no sources of income and your appeal is about being paid a Centrelink payment, you should tell Centrelink to treat your appeal as urgent. This means you should hear from the ARO within 7 to 10 days.

How do I appeal to Centrelink?

You can contact us and apply for a formal review of the decision. You may want to apply for a formal review if you understand our decision but disagree with it. You can apply for a review at any time. You don’t have to apply for an explanation first.

Is it hard to get the disability support pension?

Anyone who’s ever had to apply for the Disability Support Pension (DSP) can tell you that it’s not easy! You need to pull together a lot of documentation and evidence, all the while navigating a vast, bureaucratic government department. It’s worth noting that around a third of DSP applications get knocked back.

Who qualifies for DSP?

1.10 To qualify for DSP, the recipient must: be aged between 16 years and the Age Pension age; meet the residency requirements; and meet the income and assets test for their situation23; and.

How is DSP assessed?

We assess non-medical rules We review the information you give us with your claim to check if you meet non-medical rules. This includes your financial situation, residency and age. If you don’t meet all non-medical rules you can’t get DSP. You may be able to get other payments.

Do I qualify for DSP?

The impairment criterion which requires that to qualify for DSP a person must have a physical, intellectual or psychiatric impairment that attracts an impairment rating of at least 20 points under the Impairment Tables (1.1. I. 10) has not changed in this period.

How long does a tribunal take to make a decision?

The First-tier Tribunal (Property Chamber) aim to send out the written decision and reasons for it within 6 weeks of the hearing (or paper determination if there was no hearing). In some circumstances the Tribunal will inform you of their decision at the end of the hearing itself.

Does Centrelink have an ombudsman?

If you are unable to resolve the issue over the telephone, the next step is to lodge an Authorised Review Officer (ARO) request. Centrelink should respond to complaints within 10 business days. You can contact the Ombudsman via telephone on 1300 362 072 or you can submit an online complaint form.

Does DSP get reviewed?

If you’re getting Disability Support Pension (DSP), we may do a review to check you still meet medical rules.

How many hours can you work on DSP?

If you get DSP, you can work less than 30 hours a week. We’ll stop your DSP if you work 30 hours or more a week. We may start your DSP again if you work less than 30 hours a week. This can apply if it’s within 2 years of your DSP stopping.

How much do you get on DSP?

If you’re a single adult who’s 21 or older, the maximum basic rate is $860.60, the maximum pension supplement is $69.60, and the maximum energy supplement is $14.10, for a total of $944.30 per fortnight.

When to make a new claim for DSP?

If you have received a new diagnosis, additional treatment or your conditions have worsened since Centrelink made its decision, you may wish to contact Centrelink and make a new claim for DSP. This will not prevent the AAT reviewing Centrelink’s earlier decision.

How does the social welfare appeals office work?

The Social Welfare Appeals Office operates independently of the Department of Social Protection. It aims to provide an independent, accessible and fair appeals service with regard to entitlement to social welfare payments and to deliver that service in a prompt and courteous manner.

How long do you have to appeal a Centrelink decision?

If the decision is about the recovery of a debt, you have limited time to apply for a review. You must apply within 3 months from the date we made the decision. If you disagree with the outcome of the review, you may ask the Administrative Appeals Tribunal (AAT) to review the decision.

How many impairment points do you need for DSP?

An impairment rating of 20 points is required for you to qualify for DSP. You or your doctor can view the Impairment Tables at: The most helpful medical evidence you can provide is: