Can I contact Openreach directly?

Why can’t you contact Openreach directly? You can, but we’re a wholesaler and we were set up to work for communications providers – the companies that you buy your home or business phones or broadband from. Contacting them is the fastest way to fix a whole range of problems.

How long is Openreach training?

I have learnt a whole new skill set in telecoms engineering, working with a large range of test equipment this involves 10 weeks on site training in Openreach’s training facility and a further 12 months on the job training helped by coaching and training courses, there is plenty of opportunity for extra training on …

How do I speak to someone at Openreach?

The quickest way to contact us and raise your issue is through our chat facility. Just click on the icon in the bottom right corner of the screen. Our virtual assistant will then help direct you through to the right team and one of our dedicated customer service team will then be allocated to you and able to help.

What do Openreach engineers earn?

The starting salary for one of our trainee engineers is £21,845. If you’re based in London or the Scottish Islands you’ll also get these extra allowances: for London: an extra £3,380 a year (if you’re in inner London) or £1,670 (for outer London) for working offshore on the outer Scottish Islands: £1,431.

How do I speak to someone at BT?

If you need to speak to a live customer service representative in BT customer service you need to dial 0800-800-150. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-3 minutes).

How long do Openreach take to get back to you?

After doing the online short application I was invited for a video interview. It’s a bit weird talking to the camera but if you prepare it’s OK. It took about 3-4 weeks to hear back and have been invited to the assessment centre where I will be interviewed.

How long does Openreach take to fix faults?

Openreach, the BT business that deals with the UK’s phone and broadband network has been ordered to work harder on repairing faults and installing net access. UK regulator Ofcom has issued rules that would require the firm to repair faults within two working days.

How can I contact Openreach by phone?

Alternatively you can call us on 0800 023 2023 (option 1). You can report things like: damaged underground cables (often caused by mechanical diggers in built-up areas)

Can I speak to BT online?

Chat with us online Chat is available Monday to Friday. There’s a reduced service on bank holidays.

How do I contact Openreach by phone?

What is a BT Power Engineer?

My role involves maintaining BT’s internal power network in order to support customers and provide the best service. Day to day tasks include maintenance of power equipment such as high powered generator engines, air conditioning units and other electrical safety systems that power the telephone exchange equipment.

When did I hear back from Openreach recruitment 9?

Re: Openreach recruitment 9 [link to this post] Just wanted to do a little post on my experience with the application process. I know alot of people have been worried about how long they have been waiting to hear back after their video interview. I applied for the trainee engineer role back in late 2017.

When to contact us if someone has tested positive for Openreach?

If you’re from the Public Health Body or one of our Communication Providers and need to contact us about someone who has tested positive that’s been in contact with an Openreach employee, or enquire about who one of our engineers may have come into contact with, please fill out this form and we’ll respond back within 2 working hours.

How to contact Openreach BT, report, Report?

From your mobile it’s 0800 800 150 or 0800 800 151 and this is chargeable. Contact Number for Openreach You can use the Contact Number for Openreach only if you wish to report a safety issue with a telegraph pole, report damage or vandalism to BT Openreach property such as a footway box or kiosk.

How to apply for Openreach jobs and training?

Re: Openreach recruitment 9 [re: rogersc1][link to this post] Many, many, years ago you’d be given a tiny plug into the cigarette lighter kettle …. It took maybe half an hour to boil a cup of water, and often would drain the van battery so badly your van wouldn’t start after ….