Can I change my Stena Line Booking?

Yes, you can change your booking online; click on “Login / Manage booking” on the homepage. An amendment fee is applicable to route, date or time changes made to economy tickets. Cost of extra items and any difference in fare is payable for all ticket types.

Can you stay in your car on StenaLine?

Stena Line, one of the largest ferry operators in the world, runs six routes between Britain and Ireland. Regarding their current guidelines, Mr Loren confirms that their passengers are not legally allowed to stay in their vehicles while the ferry is in operation.

What time does Stena Line check in open?

Check-in for car passengers Monday – Saturday starts at 12:15 hrs. Check-in for car passengers Monday – Friday starts at 18:15 hrs. Our ferries must be sent to dry dock for planned maintenance annually.

When can you board Stena Line?

Boarding for vehicles normally commences 90 minutes prior to sailing. Further boarding will take place every 30 minutes until loading is complete.

How much does it cost to change a Stena Line Booking?

Amendment fee Economy. This fee is charged by Stena Line for changing a booking and applies only to Economy tickets. This fee is €35,- per leg. If you change your reservation by phone or e-mail a service fee of €7,50 in addition to the €35,- change fee will be charged.

Are Stena Line tickets refundable?

No refunds. Our Flexi fare, offers you an attractive fare with greater flexibility should your plans change. *Please note, any difference to your original fare and the cost of additional items added to the booking are still payable.

Do you need a passport to go on a ferry?

Irish Ferries recommends all passengers bring a passport with them. Irish and British citizens do not strictly require a passport to travel between the two countries, but some form of (photo) identification is however required. Government issued photographic ID cards.

What can you not take on a ferry?

These items include:

• All firearms and ammunition – more information.
• All explosives (including fireworks)
• Any sharp, pointed and blunt weapons.
• All knives and sword blades (with a blade over 7cm long)
• All open razors (such as cut-throat razors)
• Archery and martial arts equipment, spears, spearguns and catapults.

How early should you be for a ferry?

are so big that you may have to walk for up to 30 minutes to get from the port entrance to the departure gate. Therefore, we recommend that you arrive at the port at least 1 hour before the ferry is scheduled to depart, especially if you are traveling with your vehicle.

What ID do you need for Stena Line?

A driving licence, citizenship card or utility bill will usually suffice. A birth certificate will provide adequate proof of identity for your child to travel on our sailings. All customers travelling to and from the Netherlands on the Harwich – Hook of Holland route must have a valid passport.

Can you cancel Stena Line?

Yes you can easily amend or cancel your booking online at any time prior to your departure by clicking on the “Login or Manage Booking” link located at the top right of the site and following the instructions.

Can I fly to Ireland without a passport?

Irish and British citizens do not strictly require a passport to travel between the two countries, but some form of (photo) identification is however required. Passengers who arrive at our ports without current valid documentation may not be allowed to enter either Ireland or Britain.

How to contact Stena Line extra member services?

If you have a query about our Extra Club, please see our FAQ’s. If you need to speak with our Extra Member Services Team please call 0844 875 8759 ( Calls cost 7p per minute plus your phone company’s access charge ) where they will be happy to help with any enquiries you may have about our loyalty club.

Where is the headquarters of the Stena Line?

With our headquarters based in Gothenburg, Sweden, we’re one of the world’s largest ferry operators with over 28,000 yearly sailings. Get to know Stena Line better. The Coronavirus (COVID-19) continues to spread in several countries in Europe and the situation has our fullest attention. The safety of our customers and employees is our top priority.

What do you need to know about Stena Line?

At Stena Line, we’re here to help! If you have any queries, please see our comprehensive FAQs section where you will be able to find answers to many of the common questions our customers have. If you can’t find the answer to your query there, then please use our questions and feedback form or call the relevant department below.

Where is the Stena Line from Belfast City Centre?

Leave at Junction 1 of the M2 expressway (Fortwilliam roundabout) and follow signs easily to / from Belfast city centre and the rest of Ireland. The port is clearly signposted “Stena Line” on the expressways and roads in the vicinity to help you find the port without and hassle.

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