What does shipment exception mean on FedEx?

An exception occurs when a package is temporarily delayed while in transit. Every effort is made to deliver every package as soon as possible, so an exception does not necessarily denote a late shipment. In many cases, delivery is re-attempted the next day.

What do I do when my FedEx package says exception?

Here are three things you can do:

1. Contact the carrier immediately. You should contact your courier as soon as possible to find out where your package is.
2. Contact the customer. If the delivery address is wrong, you may need to contact the customer to get the right address.
3. Resend the package or issue refunds.

What does it mean when a shipment is exception?

An exception occurs when a package or shipment encounters an unforeseen event, which could result in a change to the expected delivery day. Examples of exception include: address unknown, damage to shipment, or signature not received.

What does it mean when FedEx says shipment exception delay beyond our control?

So, if you are seeing this message then you can’t do anything to speed up the delivery process. This happens mostly when a shipment is booked on the economic plan. In most cases (90%), the shipment will be delivered in a couple of days.

Why does my DHL shipment says exception?

A delivery exception is when a package is temporarily stalled in transit for an unforeseen reason and could affect when it arrives at its destination.

What is animal interference exception?

Animal interference: Your shipment can be delayed if the carrier was in danger of attack by an animal by delivering your package. This could be your pet, a stray dog, a wild animal, a swarm of bees, or any type of animal immediately blocking delivery.

What does status exception mean?

The status ‘exception’ means that an unexpected event is preventing delivery of your package. Some examples include: A customs delay. A holiday. No one to accept delivery of your package.

How many times will FedEx attempt delivery?

Delivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.

What does delivery exception no attempt made mean?

What does “Delivery exception: No attempt made, delivery scheduled for next business day” mean on FedEx tracking? Explanation: In this case, the FedEx driver actually didn’t make an attempt to deliver your package for some reason.

What happens if DHL lost my package?

If a package is lost, the customer will surely ask for a refund or a replacement. If the shipping carriers such as FedEx, UPS, or DHL cannot locate the package, the next step for the customer is claiming the insurance to recover the value of the package.

Why would a shipment be on hold?

If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. Contact your receiver to see if the company is open for deliveries.

What does delivery exception damaged mean?

Loss and Damage Exceptions When a package is damaged in transit, the carrier puts a hold on the item rather than delivering it. The damaged item is then taken back to the shipment station and can put a PMX notification on the tracking page, with a “Damaged” note below it.