Is Dell ProSupport worth?

If you’re a small business and don’t have much budget to staff an IT department, Dell’s ProSupport and ProSupport Plus are excellent options that maximize your investment in Dell’s hardware by providing added value, and Dell’s technical representatives can also provide basic IT-level service should you need help in …

What does Dell ProSupport include?

The Dell ProSupport warranty covers one Dell computer for a period of three years in the event an issue happens with the system. ProSupport provides 24 x 7 priority access to an expert and onsite parts and labor service when the problem can’t be resolved remotely.

Does Dell ProSupport cover accidental damage?

ProSupport Plus for PCs offers everything you get with ProSupport and more. Stay ahead with predictive technology that detects issues before they become problems plus accidental damage repairs for drops, spills and surges and the ability to keep your hard drive and sensitive data should you need a replacement.

Is Dell ProSupport a 24×7?

ProSupport Datasheet ProSupport provides 24×7 access to expert engineers and provides automatic alerts and case creation to quickly and easily resolve hardware issues.

Is Dell trustworthy?

Yes, Dell is safe to buy from.

What does ProSupport Plus include?

ProSupport Plus has you protected against drops, spills, and more with Accidental Damage Protection. This service includes remote diagnosis, proactive monitoring, 24×7 priority access to experts, and Next Business Day onsite repair.

How does Dell warranty work?

Basic Warranty Service If your system encounters an issue covered by Dell’s Limited Hardware Warranty* and that issue cannot be resolved remotely, this service offers a Mail-In Repair Service (customer provides box and Dell pays shipping) for defects in materials and workmanship in your PC.

Does Dell do accidental damage?

¹ Dell Accidental Damage Service is only available during the term for Dell’s limited hardware warranty and excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return unit to Dell.

What is the purpose of Dell Cidar?

The move to relax the QFI norms will attract more investments into India, especially from the GCC countries,” Cidar CM, investment adviser to P….CIDAR.

What does Dell support cost?

SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. It is currently available in the USA and Canada on Dell Inspiron, Alienware, Venue, and Chromebook products.

How to get support for Dell prosupport plus?

Call. 1-800-433-2392. Get Support. 1 Based on an August 2020 internal analysis of service requests from August 2019 to August 2020 for Dell EMC storage, data protection and hyper-converged products comparing service requests for connected products with ProSupport Plus for Enterprise vs. products without it.

Is there Dell next business day premium support?

To fix the shortcomings of technical support and warranty services today, Dell is launching its next business day Premium Support service for consumers in the US and Canada using Inspiron, XPS, Alienware, Venue and Chromebook products. Premium Support is built on the success of Dell’s enterprise-grade ProSupport and ProSupport Plus business.

What kind of support do I need for a Dell laptop?

Help Me Choose Feature comparison Base Warranty ProSupport ProSupport Plus Technical support through phone, chat (U Business hours 24×7 24×7 Onsite service for repairs 1 Direct access to in-region ProSupport en Single resource for software and hardwar

How big is the prosupport business for Dell?

The success of ProSupport has led to a 90% customer satisfaction rating, and Dell says that the Net Promotion score doubled for customers signed up on ProSupport. Dell has built its ProSupport business to a billion-dollar per year industry in just two years.