Useful tips

How do I report a power outage to BC Hydro?

How do I report a power outage to BC Hydro?

Report an outage If your outage isn’t listed, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile phone to report it, or log in to report it online.

How do I report a power outage in my area?

What to Do When You Experience a Power Outage

  1. Report an outage online.
  2. Call 888-LIGHTSS (888-544-4877)
  3. Report your outage via text message; get started by texting REG to 544487.
  4. View/report power outages on our 24/7 Power Center maps.

Who do I call for a power outage in my area?

To report a power outage in your neighborhood, call us any time at 1-800-465-1212. This number also provides you with updates on expected service restoration when available.

How do I report a power problem?

Call our 24-hour Power Outage Information Center at 1-800-743-5002.

How long does a power outage last?

The majority of power outages will be over in a day or two, but some can last for days or even weeks. Ice storms, sleet storms, and high winds damage power lines and equipment.

Can you flush the toilet when the power goes out?

Can I shower or flush my toilet during a power outage? o Yes, you can still use a toilet in a power outage, and if it has trouble flushing you can easily fix this problem by pouring water into the bowl. o Showering during a power outage is perfectly safe.

Can you shower with no power?

In order to shower during a power outage, your home has to be equipped with a traditional tank-style water heater. Additionally, it needs to have hot water already in reserve, which it should but might not. So yes, if you have a tank water heater and the power went out recently, you’re probably good to take a shower!

How to report a hydro power outage in BC?

Check the outage map to see if we’re aware of the outage. If your outage isn’t shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or report it online. See our outage status definition list to learn what the status of your outage means.

How to contact BC Hydro about a fallen power line?

Contact us. 1 Down. Danger. Dial. If you see a fallen power line, stay 10 metres away and call 911. 2 Before digging or excavating, click or call to find underground cables, conduits or pipelines: bc1c.ca. 3 Can’t find what you’re looking for? Call us: 1 800 BCHYDRO ( 1 800 224 9376) 4 Customer Support Centre. 5 Visit us in person.

Is the BC Hydro in person office closed?

Due to the ongoing situation with COVID-19, in person service offices will be closed until further notice. Our contact centre agents will still be available to assist you at 1 800 BCHYDRO (1 800 224 9376).

When is the best time to call BC Hydro?

Call us: 1 800 BCHYDRO (1 800 224 9376) Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call outside of these times. Monday to Friday: 7 a.m. to 8 p.m.