How do I find my MCU number?

Use your 6, 7, or 8 digit MCU Account Number. It can be found on every monthly or quarterly statement you receive (by mail or eStatements).

How do I get a new MCU card?

Here’s how: Call us at (212) 693-4900, or write us at Municipal Credit Union, P.O. Box 3205, Church Street Station, New York, NY 10007, Attn: Card Services Department, in time for us to receive your request three (3) business days or more before the payment is scheduled to be made.

How do you transfer money on MCU?

Members can transfer funds to other MCU members by entering the recipient’s MCU member number and account information. Simply: 1. Log into your account….Loan Transfers

1. Log into your account.
2. Click the Loan Transfer tab to start.
3. Click Transfer Funds.
4. Complete the field information.
5. Click Submit then Confirm.

How to contact a MCU credit union member?

If you are an MCU Member with questions or comments, please call the Contact Center at (212) 693-4900 for assistance.

How to contact Municipal Credit Union customer care?

Common problems addressed by the customer care unit that answers calls to 212-693-4900 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Municipal Credit Union (MCU) we recommend you tell us what issue you are having and then possibly contact them via phone.

How can I block my MCU credit card?

Join MCU to apply online for a loan or credit card. To block your Debit/Check card or your ATM card call 212-693-4900 and select “1” for an existing member. Enter your account information and select the prompt for “Account Maintenance”. Select option 4 to “report a lost or stolen card”.

Where to send notices of errors to MCU?

Notices of Errors and Information Requests pertaining to your MCU Mortgage . accounts must be put in writing and sent to the following address: Municipal Credit Union P.O. Box 1002 Church Street Station New York, NY 10008-1002