How do I enable Save IM conversation in my email conversation history folder?

Click Show Menu arrow next to the gear icon in the top right and select Tools > Options > Personal. On the Personal tab, choose Microsoft Exchange or Microsoft Outlook from drop-down menu and select Save my IM conversations in my email Conversation History folder. Click OK.

How do I save an instant message in Outlook?

Click on the gear icon and Select More Mail Settings. Under Managing Your Account, select Messaging History. Check Save Instant Messages and click Save. This adds a new folder under Inbox.

Why is my conversation history not saving in Outlook?

Under Personal Information Manager, make sure that Microsoft Exchange or Microsoft Outlook is selected. Make sure that the Save IM conversations in my email Conversation History folder check box is selected.

Are instant messages saved?

Skype’s default setting captures all of your IM sessions as a transcript and automatically stores them as items in your Outlook conversations folder.

Where do I Find my saved IM conversations?

In the Personal information manager section, look for a check box labeled Save IM conversations in my email Conversation History folder.

Is there a way to save conversation history?

If the check box is there and operable but it’s clear, select it if you want your conversation history saved, and then click OK. If the check box is there and selected, your conversation history is already being saved.

Where do I find my outlook conversation history?

Both collections of information will be stored in your Microsoft Outlook Conversation History folder, and you can review the most recent ones by clicking the Conversations tab on the Lync main window. Important: If a check box (checked or not) is grayed out and not working, you don’t have the option to change the setting.

Where do I Save my Skype for Business Chat history?

All future chats will be saved in the Conversation History folder. You can open this folder in Outlook or OWA. Note: if there are more than 1000 folders in the mailbox, saving chat conversations feature may not work correctly.