Useful tips

How do I contact Windstream customer service?

by Rhyley Bryan

How do I contact Windstream customer service?

We’re reachable at

  1. Account Support. (800) 347-1991. Availability. Mon – Fri 7:00 am – 8:00 pm (ET)
  2. Service Support. (800) 347-1991. Availability. Available 24/7.
  3. Financial. (800) 537-7755. Availability. Mon – Fri 8:00 am – 6:00 pm.
  4. Sales. (888) 664-0841. Availability.
  5. Order Updates. (800) 481-5441. Availability.

How do I check my Windstream bill?

Your Anytime, Anywhere Customer Portal With the Go Kinetic Portal, you can access, manage and personalize your account anytime, from anywhere. Whether you are at home or on the go, you can check your bill, pay it and sign up for autopay, manage account notifications and get customer support.

Where is my account number on my Windstream bill?

Look at your Windstream billing statement. In the top right-hand corner is a nine-digit number: This is your Windstream account number. To access online features with your account, you will also need your personal identification number, or PIN. You can find this on the left-hand side of your first paper bill.

How do I report a problem to Windstream?

Windstream offers an easy to use automated system for you to report the trouble you are experiencing with some easy steps. Contact Repair at 800-347-1991. The automated system will ask if you are a current customer. Press “1” for Yes.

Can I pay my bill by phone?

Pay your bill via the automated phone system. Dial 1-800-288-2020 to access the 24 hour-a-day telephone customer service system. You will be asked to confirm the phone number associated with your account. You may also be asked for the last four digits of you Social Security number, and your zip code to verify your account.

How to pay my mobile phone bill?

select make a Single Payment.

  • Select the account to “Pay From”.
  • Select the recipient from your list of Payees previously set up in Online Banking.
  • Enter amount to pay.
  • Select the “Pay Date”.
  • Click “Continue” button.

    • What’s a billing phone number?

    A Billing Telephone Number/Account Telephone Number (BTN/ATN), in general terms, is a designated telephone number on a customer’s account which some providers use to as a way to easily identify an account (think main or primary designation).

    https://www.youtube.com/watch?v=m5Fq9AC_68I