How do I contact Virgin Media retention?

You’ll need to call Virgin on 0345 454 1111 to cancel but even the cancellation section of its site suggests it could offer you a better deal – providers are used to this so if you’re feeling a little nervous, don’t be. It’s asking you to haggle and remember, it wants your custom.

Is Virgin Mobile closing down in Canada?

In response to COVID-19, Bell and its subsidiaries Virgin and Lucky Mobile have announced they will be closing most locations across Canada until March 31st.

How do I call Virgin Mobile for retentions?

If you’re ready to call in, dial 611 from your Virgin phone, talk to the first customer service agent then ask to be transferred to the retentions department. You may need to call in a few times to find the “right” agent, from what we’ve read.

Is there a retention team for Virgin Media?

I gave cancellation notice to virgin media that I was leaving them. 7 days later a member from the virgin media retention team calls me on a Saturday, the India call centre. He made me a really good deal. However, I told him to call me back on Monday as I needed to discuss the offer with other house members.

How do I get Virgin Mobile loyalty card?

If you’re ready to call in, dial 611 from your Virgin phone, talk to the first customer service agent then ask to be transferred to the retentions department. You may need to call in a few times to find the “right” agent, from what we’ve read. Let us know if you’re able to get this loyalty add-on!

How much is Virgin Mobile BYOP per month?

Earlier this year, Virgin Mobile increased select BYOP plans by $5 per month, which some RFD users explained as their reason for calling in and thinking about switching to another carrier. If you’re ready to call in, dial 611 from your Virgin phone, talk to the first customer service agent then ask to be transferred to the retentions department.

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