How do I contact SurveyMonkey support?

You can see if you’re eligible for phone support by going to the contact page and signing in to your account. If you’re eligible, you’ll be able to request a call—we’ll call you back within about 10 minutes. We offer phone support Mon-Fri from 3am-8pm Eastern Time.

Where is SurveyMonkey based?

San Mateo, California
Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading People Powered Data platform enabling curious individuals and companies—including 100% of the Fortune 500—to have conversations at scale with the people who matter most.

Can you cancel SurveyMonkey after a month?

Subscription Cancellation Policy You can cancel auto-renew at any time to cancel your subscription.

Is SurveyMonkey free?

SurveyMonkey operates on a freemium business model. This means we allow users to use our most basic tools for free, while designating our more advanced features and resources to our paid plans. We also offer a suite of solutions to help customers do everything from customer satisfaction to manage grant applications.

Why is SurveyMonkey not working?

If you’re experiencing technical issues, please try a different browser or check the status of Momentive product sites. If you’re having trouble accessing or loading the site, you may need to add SurveyMonkey IP addresses and domains to your allow list so they are not blocked by your firewall.

Can SurveyMonkey send emails?

Send personalized emails and easily manage millions of contacts. With SurveyMonkey’s Email Invitation and Contacts, it’s easy to manage your survey email campaigns.

How do I make a SurveyMonkey for free?

SurveyMonkey makes it easy to create a survey from scratch or from a template….

1. Create a Survey. To create a new survey, click Create Survey in the upper-right corner of your account and choose from the options.
2. Add Questions & Pages.
3. Apply Logic.
4. Customize the Design.
5. Preview & Send Your Survey.

How do I find a survey on SurveyMonkey?

To find a survey you created, log in and go to the My Surveys page of your account. Use the search bar to find your survey by name. If you don’t see the survey, make sure you’re logged in to the correct account. You can have multiple accounts with the same email address.

Can I just pay for one month of SurveyMonkey?

A monthly plan is a great option if you don’t want to pay for a whole year at once —you can pay and renew month to month. Monthly plans only include 1,000 survey responses per month, and additional responses cost extra.

Is SurveyMonkey expensive?

SurveyMonkey is so popular in large part thanks to its free Basic plan. Pricing for paid personal plans is designed to force you into a one-year subscription. Only the Standard tier is available on a month-to-month basis, but it costs $99 per month. At an annual rate, the same plan costs $372 annually.

How do I get a free survey on SurveyMonkey?

What is the phone number for Survey Monkey?

The customer support phone number of Survey Monkey is +1-650-543-8400 / 503-225-1202 (Click phone number to call).

Are SurveyMonkey surveys anonymous?

SurveyMonkey surveys can optionally be made “anonymous”, preventing respondents’ email and IP addresses from appearing in the survey results.

Are customer service surveys effective?

Effective customer surveys are integral in gaining invaluable information about your business. They play a central role in enhancing customer retention and improving the overall customer experience. As a business owner, you want to know the areas you’re excelling in and the ones you need to improve on.

The company offers a free version as a marketing strategy. Like Dropbox and other software businesses, SurveyMonkey offers a free version of its software that’s limited in its functionality, as well as self-serve only.