How do I contact ScotRail?

ScotRail Customer Relations

1. 0344 811 0141.
2. Online contact form.
3. FREE POST ScotRail Customer Relations, PO BOX 27129, GLASGOW, G2 9LH.

How do I complain to ScotRail?

ScotRail Customer Relations

1. Telephone: 0344 811 0141.
2. Textphone users: 0845 602 0346.
3. Email: [email protected].
4. Postal address: ScotRail Customer Relations, PO Box 27129, Glasgow G2 9LH.

How many platforms does Glasgow Central have?

17
Glasgow Central station

What to do if you have lost something on ScotRail?

Anyone who thinks their lost or forgotten item may be in the Lost Property store at Queen Street Station is asked to call 03301 092 833. The rail operator is running a week-long light-hearted #LookBeforeYouLeave campaign on social media to highlight some of the items that are in the store with the hope of reuniting them with their owners.

Are there Lost Property Services on Network Rail?

We provide Lost Property services for Network Rail, Mainline Stations & Southern Rail only. We recommended that you contact the relevant Station / Train Operator as a priority. We do not provide lost property service for the London Underground.

How to report lost property on a train?

Report lost property. Left teddy on the train? Or just that really important work folder? Whatever it is, we’ll help you find it. Call our lost property team on 03301 092 833. We take most property left on trains or at stations to Glasgow Queen Street station, where you can collect it. We sometimes charge a small fee for returning items to you.

How does Lost Property Report work in Scotland?

The Lost Property Reporting Form is designed to allow you to notify Police Scotland of the loss of an item of property without speaking directly to a member of staff. Where possible, the form will be accessed by a member of staff the next working day. An initial check of found property will be carried out against the details provided by you.