How do I contact Kenya Power Customer Care?

Please call our Contact Centre hotline numbers 97771 or 0703070707 or 0732170170 for service-related enquiries.

How do I check my KPLC staff?

You can now spot a genuine Kenya Power staff member. First, ensure that the person you see in front of you is the same person whose photo appears on the staff ID tag. Then, simply SMS the Staff number on their tag to 95551 to confirm.

Who owns Kenya Power?

the Government of Kenya
Kenya Power is partly owned by the Government of Kenya with 50.1 percent shareholding, and private investors with a 49.9 percent shareholding. Prior to a major power sector restructuring exercise in 1997, Kenya Power also managed all generating stations on behalf of the government.

How can I get Kenya Power statement online?

To get your KPLC eBill statement, follow the following steps….KPLC e-Bill Statement

1. Use your KPLC account number as the subject of the email.
2. Write a blank email to [email protected].
3. You will receive an automated email within minutes with your full statement.

How do I complain to KPLC?

Engage with us

1. National Contact Centre. 97771 or 0703 070 707 | 0732 170 170.
2. USSD & Telephone Number. Dial *977# or +254 203201000.
3. Email Us. [email protected].

What is the problem with KPLC?

A recent corruption scandal and imprisonment of KPLC officials have further eroded consumer confidence, tarnished the brand, and hindered the utility. Customer complaints on metering, bribes, favoritism, and other issues also persist.

How much does Kenya Power workers earn?

Kenya Power Salaries

How can I get my KPLC bill?

KPLC bill query via SMS – check KPLC bill via text

1. Send your message to the KPLC bill inquiry number 95551.
2. In a few seconds, you will receive a message containing your current electricity bill and account details.
3. Besides text, you can also engage with the new Kenya Power contact centre by dialling 97771.

Who owns Ebru TV Kenya?

Ebru is majority-owned subsidiary of Samanyolu Broadcasting Company (SBC), an international media corporation with headquarters in the United States and has operations in Germany, Turkey, and Azerbaijan in addition to Kenya, where it launched in 2006.

Does Kenya get electricity from Uganda?

Kenya’s electricity imports from Uganda have grown 281 per cent in the six months to June as drought cut local generation of hydro-electric power by a third or 615.69 million kilowatt hours. Kenya has a direct electricity transmission line connecting with Uganda via Tororo, enabling bulk power imports.

How can I check my electricity bill in Kenya?

How can I check my prepaid token balance?

How to check KPLC token balance

1. Open a new SMS message on your phone.
2. Type 95551 in the Send to box.
3. In the message field, input the first part of your account number.
4. After a few seconds, a reply with your account details including account balance will appear.