Why does my HP Envy have a black screen?

The screen might remain black when there is a corrupted graphics driver or a problem with the LCD display back light. To test the display, attach an external monitor and restart the computer. With the external monitor connected, go to HP Customer Support – Software and Driver Downloads.

How do you fix a completely black screen?

Troubleshoot black screen using clean boot

1. Open Start.
2. Search for msconfig and click the top result to open the System Configuration app.
3. Click the Services tab.
4. Check the Hide all Microsoft services option.
5. Check one of the services.
6. Click the Apply button.
7. Click the OK button.
8. Restart the computer.

How do I fix a black screen with cursor?

How do I fix the Windows 10 black screen with cursor error?

1. Update your drivers.
2. Use Windows Key + P shortcut to switch displays.
3. Uninstall your graphic card driver.
4. Disable onboard graphics from Device Manager.
5. Disable Dual monitor from BIOS / disable CPU Graphics Multi-Monitor.

What to do if your phone is working but the screen is black?

Press & hold the Home, Power, & Volume Down/Up buttons. Press & hold the Home & Power buttons. Press & hold the Power/Bixby button until the phone shuts down completely….On other Android Phones:

1. Press and hold Power button until Power off.
2. Press and hold on Power off until Safe mode prompt.
3. OK.

How do I fix my black screen on my laptop?

Fix 5. Reset Your PC to Fix Laptop Black Screen

1. Press the Windows logo key and L on your keyboard.
2. Reset your PC by holding the “Shift” key while you click the “Power” button > “Restart” in the lower-right corner of the screen.
3. From the options screen, choose “Troubleshoot > Reset this PC”.

How do I fix a black screen on my laptop?

1) Press the Ctrl, Shift and Esc key on your keyboard at the same time. This will open Task Manager. If there is, try ending the process (right-clicking it and selecting End task or End process) and then reboot your computer. Then check to see if this fixes your problem.

How to troubleshoot black screen on HP laptop?

1 Startup Symptom: LEDs glow, but computer fails to startup or boot, and displays a black screen. 2 Before you begin troubleshooting your computer. If your computer suddenly fails to boot properly, you should perform a hard reset. 3 Test for memory module problems. 4 Test for hard drive problems. 5 Contact HP.

What to do when your computer screen is blank?

This document is for HP and Compaq notebook computers with Windows 10 or Windows 8. Use this document to resolve an issue when the screen remains blank after turning on the computer. Resetting the computer can resolve many issues that cause a blank screen. Go to How to Power Reset Your Laptop for detailed steps to reset your notebook.

What to do when your HP Envy gets stuck?

Perform a power reset on the computer. Click here for assistance. Hold down the power button for 30 seconds to drain the static in the computer. Connect the adapter and battery to the computer. Turn the computer ON while holding the Win + B key. (hold these 2 keys for more than 10 seconds, let go of the power button alone)

Why is my HP laptop screen not working?

If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display. With the external monitor connected, go to HP Customer Support – Software and Driver Downloads.