Who deals with complaints about private dental treatment in the UK?

the General Dental Council
As private patients do not have access to the protections provided by the NHS complaints system, the General Dental Council (GDC) makes the Dental Complaints Service (DCS) available to provide a free and impartial mechanism for resolving patient complaints about private dental care.

What is dental malpractice?

Dental malpractice, or dental negligence, can be defined as avoidable injury caused by a dentist who fails to take the proper care. Any case where a dentist has performed poorly, negligently or inappropriately which results in avoidable harm being caused to a patient can lead to a dental negligence compensation claim.

Can dentist refuse to treat me?

While dentists, in serving the public, may exercise reasonable discretion in selecting patients for their practices, dentists shall not refuse to accept patients into their practice or deny dental service to patients because of the patient’s race, creed, color, gender, sexual orientation, gender identity, national …

Do dentists guarantee their work?

Most dental practices stand behind their work and repair or replace work if it fails in the short term. When a patient came into our office with a broken crown that had been recently made, we remade the crown at no charge.

What are the most common complaints about dental treatment?

Here are the most common dental complaints that patients make and how you can resolve them before they escalate. Complaint 1: The treatment was very expensive. A lot of patients visit review websites to complain about the high cost of treatment at your dental clinic.

Is the cost of dental treatment going up?

Dentists don’t all come with the same level of quality service that most top dentists provide. As the costs of dental treatments continue to climb, a lot of people are opting for less expensive treatments from dentists.

What was the case of the dentist that sold his practice?

The case was an elderly mother against a dentist in practice for 20 years. The dentist had sold his practice to another dentist, inflating the margins and inflating the value of the practice with procedures that people didn’t need. I had seen this plenty of times before, but this abuse of patient care was egregious.

Can a private dentist make a complaint to the Ddu?

When initially responding to complaints, the DDU generally advises not to include in the response details of the second stage complaints process (the relevant ombudsman for NHS complaints, Dental Complaints Service for private complaints).

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