Users' questions

Where do I find my Avaya FL number?

Where do I find my Avaya FL number?

What is a Sold To Number (ST) or Functional Location (FL) number? A “Sold To” or Functional Location, refers to an Avaya site number for a specific location. It can be found on your invoice in the upper right corner. You can also contact your Account Manager or CSM to know your ST number.

What is Avaya GRT?

The Global Registration Tool (GRT) is used to register equipment on an end customer’s install base, for purposes of accurate renewals quoting and ongoing remote maintenance support.

What is Avaya Iposs?

IP Office Support Services (IPOSS) is a comprehensive and customizable solution available to customers with Avaya IP Office systems that are release 8.1 or higher.

How do I contact Avaya?

+1 908-953-6000
Avaya/Customer service

Where do I Find my Avaya sold to number?

E-Notifications will allow you to streamline your information for specific product families as well. How do I find my FL (Functional Location) or ST (Sold To) account? The Functional Location or Sold To number is your primary account number with Avaya for a specific location. It can be found in the upper right corner of your invoice.

What does a link ID for Avaya mean?

A Link ID is a unique identifier for authorized Avaya Partners / Resellers / Distributors. If you are an authorized Avaya Partner and do not know your Link ID, please send an e‐mail to [email protected] or call Avaya IT. •For Customers, an Avaya Sold To Number is needed. What is a Sold To Number (ST) or Functional Location (FL) number?

How do I make a service request on Avaya?

Click Service Request from the top navigation menu. You will be prompted to select a Sold To or Serial Number, or if you don’t know either, you can also select other starting points, such as Location, Legacy Site ID, Product Name, or Nickname.

Why do I need to subscribe to Avaya?

Avaya offers the capability to subscribe to e-notifications so you can keep informed around changes to: E-Notifications will allow you to streamline your information for specific product families as well. How do I find my FL (Functional Location) or ST (Sold To) account?