Users' questions

Where can I get technical support for IMIS?

Where can I get technical support for IMIS?

The support portal is where you can enter a technical support ticket and get the iMIS help you need.

How can IMIS help you reach your constituents?

Start engaging with your members, donors, and other constituents anytime, anywhere, and from any device. View the enhancements to features in the current iMIS release that help you reach your constituents globally and measure their interactions with your organization. Learn how to manage communities, commerce, membership, and fundraising.

What’s the best way to get to know IMIS?

Get to know iMIS by taking training classes, reviewing tutorial videos, and more, through the ASI Learning Hub. The videos are a great alternative to reading articles and are helpful when training iMIS users. Review the help site articles to learn how to use specific features in iMIS.

Where can I access the IMIS SDK site?

The SDK site provides a secure set of web services for accessing the iMIS platform from any location.

If you are an active client or partner, you already have access to the site. If you cannot access the new site, please submit a ticket to Technical Support. The site can be accessed from the Client Global Support Portal ( Support > Resources > iMIS Developer Resources ).

Where are the offices of IMIS Global Limited?

International Maritime Information Systems Global Limited (registered in the United Kingdom as IMIS Global Limited) is head quartered in Fareham, Hampshire, in the United Kingdom and has offices in the United States of America, Australia and South Africa. IMIS Global is a privately held company.

What do you need to know about IMIS partners?

Whether you’re looking for assistance with a basic installation, or looking to further expand your system with additional modules or functional capabilities, our global network of partners can help you. Expertise in the design of new solutions in addition to implementation and support. Expertise in the implementation and support of iMIS solutions.

What can IMIS software do for your business?

Improve staff productivity by automating manual tasks and communications. Schedule tasks — such as an email, report, or stored procedure — based on changes to database tables in iMIS Automate emails, including new-member welcomes, donation thank yous, and event reminders without burdening your staff — so nothing falls through the cracks