Users' questions

What is the SMS number for Eskom?

What is the SMS number for Eskom?

35328
We understand that some Eskom customers are experiencing difficulty when contacting Eskom’s contact centre. Alternative channels available to customers to report outages are: SMS (35328) E-mail ([email protected])

Does Eskom have a toll free number?

Please contact Eskom Customer Services on 086 003 7566 or [email protected] for any electricity supply related matters.

Who do you call when the power goes off?

If you experience a power outage at your home or business that it not related to payment of your electricity bill, please call the utility company for your area (also called the Transmission and Distribution Service provider, or TDSP or TDU).

Does Eskom WhatsApp?

We’re excited to announce that we have decided to add WhatsApp to our support channels! This is just another way we are looking to get clo.. We’re excited to announce that we have decided to add WhatsApp to our support channels! Giving you the ability to get in touch and send us a message via WhatsApp.

Where is Eskom head office?

Sunninghill, Sandton, South Africa
Eskom/Headquarters

Why has my electric gone off?

If your electricity cut out when you turned on a light switch or electrical appliance, this strongly suggests that your fuses have tripped. When fuse boxes detect a problem, such as an unusual power surge, residual current devices (RCDs) ‘trip’ and cut off the power supply to the rest of the house.

What does Eskom stand for?

Electricity Supply Commission
Eskom is a South African electricity public utility, established in 1923 as the Electricity Supply Commission (ESCOM) and also known by its Afrikaans name Elektrisiteitsvoorsieningskommissie (EVKOM), by the South African Government and people of the Republic of South Africa in terms of the Electricity Act (1922).

Who is the CEO of Eskom?

André de Ruyter (2019–)
Eskom/CEO

How do I send a message to Eskom?

  1. Email: [email protected].
  2. SMS 35328.
  3. More information on tariffs is available on the website www.eskom.co.za/tariffs.
  4. More information on energy efficiency is available on the website www.eskom.co.za/idm.

How many hours is load-shedding stage 2?

Stage 2 load shedding means that up to 2000MW of capacity needs to be shed. Consumers can expect to be shed up to 6 times over a four-day period for two hours at a time, or 6 times over an eight-day period for four hours at a time.

How to contact Eskom customer services in South Africa?

Please contact Eskom Customer Services on 086 003 7566 or [email protected] for any electricity supply related matters.

How to report an Eskom outage in South Africa?

We’re working closely with our service provider to resolve this matter as quick as possible. Alternative channels available to customers to report outages are: SMS (35328) E-mail ([email protected]) Eskom App (MyEskom Customer App in all App stores) National Sharecall Number 08600ESKOM or 0860037566.

Where is Eskom power plant in KwaZulu Natal?

Address: Off1 Umlazi Mega City, 50 Mangosuthu Hway, Umlazi, 4066, South Africa, Kwazulu Natal. See full address and map.

How to contact Eskom toll free crime hotline?

Contact Information. Page Content. Eskom Toll-Free Crime Hotline 0800 11 27 22. Contact us: For Customer Service. Contact us : For General Enquiries. National Sharecall Number. 08600ESKOM or 0860037566. Head office switchboard: +27 11 800 8111.

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