What is dispute resolution in HRM?

Definition: Dispute Resolution refers to a technique of settling the conflicts or claims between two parties, i.e. employer and employees. The technique aims at achieving fairness for both the groups and arriving at an agreement between by consensus, often initiated by a third party.

What is a dispute resolution policy?

Dispute resolution is a term that refers to a number of processes that can be used to resolve a conflict, dispute or claim. Dispute resolution processes are alternatives to having a court (state or federal judge or jury) decide the dispute in a trial or other institutions decide the resolution of the case or contract.

What is a dispute in HR?

 An industrial dispute may be defined as a conflict or difference of opinion between management and workers on the terms of employment.  It is a disagreement between an employer and employees representative; usually a trade union, over pay and other working conditions and can result in industrial actions.

What is the Human Resources Dispute Resolution Policy?

5.4 Employees called upon to testify at an arbitration hearing shall be granted leave, without loss of salary, for the length of time required for this testimony. 5.5 Up to two (2) representatives who accompany the employee throughout this Dispute Resolution Policy shall be granted leave, without loss of salary, during the arbitration hearing.

Who is responsible for the resolution of a dispute?

All actions other than the filing of the dispute at the initial step and to arbitration to be taken by an employee in these procedures may be taken on his/her behalf by his/her authorized representatives. 2.2 Human Resources is responsible for the application of this policy.

What are the optional steps in dispute resolution?

Optional Step – Facilitated Conversation with Human Resources This optional step is available to employees to provide an opportunity for the employee and the supervisor to meet together with a Human Resources professional and attempt to resolve the dispute. As with every step of the process, an open exchange of information is critical for success.

When to file a staff dispute resolution request?

Any Classified Staff employee may file a dispute resolution request where the action complained about involves a violation of public policy, such as retaliatory action for making a good-faith disclosure of alleged wrongful conduct to a public body or to a designated University official.