Users' questions

How do I talk to an Xbox Live agent?

How do I talk to an Xbox Live agent?

Yes, Microsoft has live chat support. Go to the https://support.microsoft.com/en-us/contact/virtual-agent/ and start chatting with a live agent.

How do you talk to Xbox?

On the controller, press the Guide button . Select Chat. Select an available Private Chat channel, and then select or enter the gamertag of the person you want to chat with….If you’re using a Kinect sensor:

  1. Sign in to Xbox Live.
  2. On the controller, press the Guide button .
  3. Select Chat.
  4. Set the Kinect microphone to On.

How do I contact Xbox for refund?

If you paid with your account balance and don’t see your purchase, you can submit a refund request. You can cancel your Xbox subscription at https://account.microsoft.com. If you qualify for a refund, you’ll be given the option to get one automatically when you cancel, and you won’t need to submit a refund request.

How do I talk from my computer to my Xbox?

Jump straight into a text or party chat (one on one or in a group), join a friend’s PC game or invite them to yours, and look for people to follow. To find your friends: Press the Windows logo key  + G to open Game Bar. Select the Widget menu, and then choose Xbox Social.

Can I get a refund on Xbox Gold?

Go to the Services & subscriptions page for your account. Select Manage next to the subscription you want to cancel. In the Payment settings section, follow the steps to cancel your subscription. Next, choose between Don’t charge me on (next renewal date) and Cancel immediately and get a refund.

How can I speak to someone about my Microsoft account?

If you need to contact a live person in Microsoft customer service you need to dial 1-877-696-7786 or 1-800-642-7676 (Live customer service representatives are available from 5am to 9pm Monday-Friday, from 6am to 3pm Saturday-Sunday closed.).

How long do you get banned for swearing on Xbox?

Although back when Xbox Live first came out on the 360, you could pretty much get away with anything, today, they have upgraded, and are cracking down on people who cuss and swear on the console. If you are caught or reported for cursing and swearing, you can be banned for a few days or even a few weeks.

Can you be permanently banned from Xbox Live?

All Xbox Live device bans are permanent and can’t be lifted. A device ban is the result of a thorough investigation by Xbox in response to the most severe violations of our rules. When an Xbox console or other device is banned, it doesn’t disrupt the underlying functionality of the device.

What’s the phone number for Xbox customer service?

Contact Xbox customer service. You can call Xbox at (425) 882-8080 phone number, write an email, fill out a contact form on their website www.xbox.com, or write a letter to Microsoft Corporation, One Microsoft Way, Redmond, Washington, 98052, United States.

How to contact Microsoft Store support in Australia?

Australia/Pacific. Country. Microsoft Store Sales and Customer Support. Technical or download support. Australia. 1800 267 785. Technical support.

Who is the owner of the Xbox brand?

The Xbox is a video gaming brand which was created by Microsoft. Xbox includes a series of video game consoles. The brand features consoles in the sixth to eighth generations, which go with applications, streaming services, as well as an online service – Xbox Live.

How to contact Microsoft Store support in Japan?

Check the Microsoft Store help. If you still need help with your purchase, select the phone number below for your region. Sales support phone numbers: Africa. Country. Microsoft Store Sales and Customer Support. Japan. 0120-00-8449. Technical support. Korea. 080 222 0880. Technical support. Malaysia (English)