Users' questions

How do I know my Safaricom tariff plan?

How do I know my Safaricom tariff plan?

The voice plan will be available once your purchase your talk time on *544# via airtime or M-PESA. How will I check my voice plan balance? Balance check will be available on USSD *544#, *544*44# and 144 for prepay.

How much is 10GB of data Safaricom?

Dial *544# or *444# and select “check balance”….Giga Data Bundles Promotion.

Bundle Price Validity
10GB Ksh 999 7 days

How do I subscribe to uwezo tariff?

To directly migrate to Uwezo tariff, you can dial *212*1# then press Ok.

How much is Safaricom data bundles?

Data Bundles

Data Bundle Bundle Price (KSHs.) Preferential out-of-bundle rate ( In Ksh per MB)
5 GB 1000 0.2
15 GB 2000 0.14
25 GB 3000 0.13
60 GB 6000 0.11

Do you have to pay for Safaricom data bundles?

The Revamped safaricom Data bundles now offer you more data bundles at no extra cost. Additionally, we are creating a worry free experience on selected bundles by ensuring that customers can continue accessing WhatsApp for free when their data bundles run out.

Which is the new data plan for Safaricom?

The new data plans are available on *544#, *555#, my safaricom app, Blaze app and www.safaricom.co.ke/bundles. Does free access to WhatsApp come with all bundles? No, free WhatsApp only comes with specified bundle as outlined in the tables above.

Can you get WhatsApp for free on Safaricom?

No, the WhatsApp will be FREE as long as the Bundle validity has not expired. Who can purchase the new data bundles? The new data bundles are available to all safaricom customers (prepaid, postpaid and hybrid). Can I use my Bonga points to purchase the new data bundles?

Can you purchase Bonga bundles on Safaricom?

No, you can only purchase bonga bundles for self. What are the new rates for Okoa bundles? The new okoa bundles can be accessed via *544# or www.safaricom.co.ke/bundles. 1. Daily Plan Can I extend the validity of the free WhatsApp by purchasing another bundle before the expiry of the current one?