Users' questions

How do I file a complaint with JCPenney?

How do I file a complaint with JCPenney?

If you want to contact JCPenney directly, email [email protected], tweet @askJCP, Call 1-800-322-1189 or visit their returns website.

How much does JCPenney charge for a haircut?

JCPenney salons charge as little as $25 for a haircut on short hair, $32 for a haircut and blowdry, and $42 for a haircut and blowdry done by a master stylist with additional training. Color services start at $55 for basic, all-over color and range up to $110 for specialty color techniques like balayage or ombre.

Why is JCPenney failing?

Some of this is due to the current climate, which has accelerated and hastened demises that were long in the making. And of course, the store’s failure to sustain its digital channel is not an isolated problem. But JCPenney’s troubles over the last decade point to an inability to meet consumer demand.

Where can I make a complaint about JCPenney?

Initial complaints should be directed to JCPenney directly. You can find contact details for JCPenney above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of JCPenney as these comments will not be approved.

When do you have a problem with JC Penney?

If you ever buy something from JC Penney’s and have a problem with it, GOD HELP YOU! My son bought a couch from them in 2017, it developed a tear in the material, and a replacement was approved on December 19, 2019. Since then, I have spoken to their representatives 1-2 times a week.

How to contact LaToya’s supervisor at JC Penney?

Every time I ask to speak to Latoya’s supervisor, no one is available. If someone, anyone at JC Penney wants to fix this, contact me at 805-796-8278. I’ve already been on Facebook, next is Twitter, then Instagram, and anyone else who will listen, because JC Penney is not.

How to get in touch with JCPenney customer care?

JCPenney complaints contacts Call Customer Care on (800) 322-1189 Visit Customer Care Information Call Headquarters on (972) 431-1000