Users' questions

Can you get a PAC Code for pay as you go?

Can you get a PAC Code for pay as you go?

Yes you can transfer your existing PAYG phone number to a new phone, either contract or PAYG. In order to do this you will need to request a Port Authorisation Code (PAC) from your current network provider.

How do I use a PAC Code on a pay as you go SIM?

How do I transfer my mobile number?

  1. Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text.
  2. Contact your new network and give them the PAC code.
  3. Check the SIM works in your phone and the new number has ported across.

How do I request a PAC Code?

There’s a few different ways to get a PAC. You’ll need to go to your previous provider, or text ‘PAC’ to 65075. Check your provider’s guidance, as some may want you to share your date of birth (DDMMYY) too. A PAC only lasts 30 days, so after it expires, you’ll have to request another one.

Do you need PAC code if Staying same network?

A PAC Code can only be used when you’re transferring a phone number between two different networks. If you’re staying on the same mobile network but changing to a different phone or SIM card, it isn’t possible to use the PAC Code process.

How do I request a PAC code from O2?

You can request your code by giving us a call on 202, signing in to My O2, or:

  1. Texting PAC to 65075, for free, if you want to keep your phone number.
  2. Texting STAC to 75075, for free, if you don’t want to keep your phone number.

Does requesting a PAC code cancel your contract?

Ending your contract If you want to end your contract but keep your number, we’ll give you a PAC code to give to your new network. If you use it to switch to a new network, your contract with us will be cancelled once the switching process has completed. You’ll get your final bill 14 days after you’re disconnected.

How long do PAC codes take to work?

How long does it take to get my PAC Code? Usually, you will get your PAC Code within a few hours of requesting it. Your mobile phone network is obliged to give you your PAC Code within 2 working days.

What happens if you don’t use PAC code?

Nothing – if you haven’t given your new mobile provider your PAC or STAC within 30 days, it’ll automatically expire, and the switch won’t go ahead. Your plan with us won’t be cancelled, and you’ll be billed as normal.

When should I ask for a PAC code?

A Porting Authorisation Code (PAC) allows you to take your old number with you when you change service providers. You’ll be asked for your PAC when you want to transfer your number either to us from your old provider or from us to a new provider.

Can you transfer PAC code on same network?

It isn’t possible to use a PAC Code to transfer a phone number to the same network. Instead, you’ll need to contact your mobile network directly. Alternatively, you can always port out to another network before porting your phone number back in. Once issued, your PAC Code is valid for 30 days.

What do I do once I’ve got my PAC code?

Once you’ve given your PAC code to your new network, they’ll begin porting the number from your old SIM to your new SIM. This means that your old number will move to your new SIM on your new network. Keep your old SIM in your old phone for the time being, so you can make and receive calls and texts.

How to get O2 pay as you Go Pac code?

For O2 Pay Monthly, dial 202 (or 0344 8090202 from any other phone) For O2 Pay As You Go, dial 4445 (or 0344 8090222 from any other phone) You’ll need to call during O2’s opening hours (Monday-Friday 8am-9pm, Saturday 8am-8pm, Sunday 8am-6pm). It’s always free to get a PAC Code from O2, and it’s your legal entitlement to be able to recieve one.

How do I get a PAC code from three?

To get a PAC code from Three, simply call 333 from your Three phone or 0333 338 1001 from any other phone. Alternatively, you can fill in the ‘ take my number with me ’ form on your Three account page. O2 Leaving O2?

How many phone numbers can I transfer with a PAC code?

Businesses can transfer up to 25 phone numbers using a PAC Code. Businesses can use a PAC Code to transfer up to 25 phone numbers from one mobile network to another. Larger businesses wanting to transfer more than 25 phone numbers should contact their account manager at the network instead to arrange a transfer.

Why do I need a PAC code on my phone?

What is a PAC Code? A PAC code is a ‘Porting Authorisation Code’ – a nine-digit code that allows you to move your number to another mobile network. So it’s something that you’ll need if you’re changing network but don’t want to change your number.