Users' questions

Can I cancel Netflix by phone?

Can I cancel Netflix by phone?

If you joined on Netflix’s website, you can cancel at Netflix.com on any computer, phone, or tablet. If you’re being billed by iTunes, Google Play, or Amazon Prime, you’ll need to cancel through that service directly.

How do I contact Netflix to cancel?

How to cancel your Netflix subscription using a web browser

  1. Start a web browser and go to Netflix.com.
  2. Click the downward-pointing arrow in the top right of the page and then click “Account.”
  3. Near the top of the page, under Membership and Billing, click “Cancel Membership” and confirm your decision to cancel.

How do I cancel Netflix on my TV?

Cancelling your Netflix account

  1. Sign in to Netflix.
  2. Click on the downward arrow at the top right corner of the page, next to your profile picture.
  3. Select the ‘Account’ section.
  4. Under ‘Membership and billing’ click the grey ‘cancel membership’ box.
  5. Next click ‘Finish cancellation’ to confirm you want to cancel.

Why can’t I cancel Netflix?

If you do not see the cancellation option in your account, you will need to cancel the account with your billing company. On your Account page, you will see either a link to guide you through the cancellation process with your billing company, or instructions to contact your billing company to cancel.

How can I speak to someone at Netflix?

If you’re a Netflix member, sign in to the Netflix app and follow these steps:

  1. Tap More or profile .
  2. Tap Help.
  3. Tap the Call or Chat button.

How do I speak to someone at Netflix?

How do I cancel my Netflix and get a refund?

If you believe that you are wrongfully charged and there is no way that you are at fault, you can request a refund by calling Netflix customer service at 888-638-3549 or by visiting the customer service page on the Netflix website.

How do I stop automatic payments?

How to stop automatic debits from your account

  1. Call and write the company. Tell the company that you are taking away your permission for the company to take automatic payments out of your bank account.
  2. Call and write your bank or credit union.
  3. Give your bank a “stop payment order”
  4. Monitor your accounts.

How do I report a problem with Netflix?

Report from your Account Access your Viewing Activity from the Netflix website. Select the title you’re having an issue with. Click on the Report a Problem link next to the specific title that has the issue.

How do I contact Netflix for ideas?

If you have an idea for a show or film, you may be curious how to send it to Netflix. Netflix only accepts submissions through a licensed literary agent, or from a producer, attorney, manager, or entertainment executive with whom we have a preexisting relationship.

How do you contact Netflix by phone?

To contact Netflix by phone, dial 1-866-579-7172 and have your account number handy, since the customer service representative will ask for it. You can also contact Netflix via their app by tapping the button in the top right corner and clicking on “Call Help Center” near the bottom of the dropdown menu.

What is the toll-free number for Netflix?

Netflix Customer Service Phone Numbers. Customer service: 1-866-579-7172. Netflix Prime Support Number: (888) 638-3549. Toll Free Netflix : 1833-220-9222.

How to contact Netflix?

The customer service number of Netflix is 866-579-7172

How do I contact Netflix customer support?

If you have a Netflix account and want to speak to someone regarding your issues, you can call: 1-866-579-7172. The customer service phone number is the fastest way to reach out to Netflix and it’s available 24/7. You can go to ‘Contact Us’ at the bottom of your Netflix account page and click on ‘Call Us’.