Will I lose recordings if I do Sky planner rebuild?

Please Note: rebuilding the planner will stop recordings currently in progress but saved programmes will not be deleted.

How long does a Sky box last?

The main draw of Sky’s TV boxes is that you can use them to pause, rewind, and record live TV – 185 hours of standard definition telly (or 60 hours of HD) on the regular Sky+ HD box, or a massive 1180 hours (350 hours of HD) on a 2TB one.

What is a planner rebuild?

If your recordings fail or you get an error message which says “Sky+ playback and recording unavailable”, more often than not it will be a minor issue with the HDD (hard drive) which can be easily resolved by doing a “planner rebuild”.

Why are my Sky recordings failing?

If your Sky+ box is not recording it’s best to carry out a planner rebuild. For this, your Sky box will need to be switched on and show a picture on your TV. You’ll also need your Sky TV remote control to access the settings on your Sky TV box. Next, press ‘0-0-1’ on your remote control keypad and then press select.

What does a Sky Planner rebuild do?

Rebuild the programme guide Is your Sky+ refusing to record programmes? The process will take a few minutes and your Sky+ box will reboot. You will need to give it a couple of minutes after it has rebooted for it to become responsive again, by pressing the Sky button on the remote.

Will Sky Box initialise with no signal?

Restart the Sky box Press standby on your Sky remote, then switch off or unplug your Sky box at the mains socket. Check there’s no lights on the front of your Sky box. Plug in and switch your Sky box back on at the mains. Wait at least 4 minutes and press Sky to switch on your Sky box.

Do you need to return your Sky box?

You need to return your equipment within 60 days of your service(s) ending, or within 30 days if we’ve cancelled your services because you’ve fallen into debt – although sometimes we might ask you to return it sooner.

Why can’t I delete a Programme from my Sky planner?

If you can’t delete recorded programmes from the planner, the planner or the recording might be corrupted. Temporary planner issues may also cause this problem. The planner rebuild is a process that will sort out any errors and check the hard disk for missing space that there may on the hard drive.

Why won’t my Sky box record or pause?

We’re going to walk you through, how to perform a reset to fix the pause and rewind features of the Sky Q box. Navigate to “Home”, then “Settings” but do not press “Select.” Enter “001” then press select and reset. Select “Reset settings” and this should solve the issue once your Sky Q box restarts.

Why can’t I delete Programmes on my Sky planner?

Can you still use your Sky box to record without subscription?

Re: Cancelling sky subscription and keeping equipment If you cancel your Sky subscription then you can keep the box as you own a Sky+ box and it will continue to receive the free channels but you will be unable to record them or watch any recordings back you might have made.

How long does it take for a Sky Box to respond?

Turn the power off to the Sky box for at least 30 seconds then power it on again. It may take ten to twenty minutes before your box will respond as normal without informing you that it is initialising or being generally slow to respond.

What to do if your Sky Planner is not working?

Do a forced update… switch off the box from the mains, hold the back up button and switch the box on again hold until all four lights go on on your sky box once you get a message on your screen saying software is being downloaded you can let go on the back up button and allow the software to download

What happens when I Change my Sky Box?

As long as you’re a Sky subscriber, we’ll be able to transfer your purchased recordings each time your Sky box is replaced. If you are a Sky TV customer, and the Buy & Keep movies or TV shows you sent to your Sky box are not showing in your purchases tab ( Sky Q) ( Sky+HD) you may need to restore them to your box.

How do I update the software on my Sky Box?

To perform a software update: Put your SKY box in stand-by mode using the remote’s off button Turn off the power to your SKY box Hold down the backup button on top of your SKY box