Why is my Citrix connection so slow?

When ‘Citrix is slow’ means in-session performance issues, these issues are caused by network issues, server resource issues, or end-user behavior. The Goliath Performance Monitor uses deep Citrix API integration to break down ICA RTT into unique metrics that pinpoint the root cause of session slowness.

How do I speed up Citrix logon?

Having the fastest storage for your profile servers can help reduce logon times several fold. If you are using Machine Creation Service (MCS) and Provisioning Services (PVS), use caching device RAM with overflow on hard disk to speed up logon times.

How do I troubleshoot Citrix logon issues?

Troubleshoot user issues

1. Check for details about the user’s logon, connection, and applications.
2. Shadow the user’s machine.
3. Record the ICA session.
4. Troubleshoot the issue with the recommended actions in the following table, and, if needed, escalate the issue to the appropriate administrator.

How do I reduce latency in Citrix?

Latency can be minimized by reducing the amount of data that needs to be sent over the network to update the user’s screen. Compression and caching enable smaller, less expensive network pipes to be used.

Why is my Citrix logon time so slow?

Check the UPM logfile for the entries referring to the synchronization of files in %APPDATA%\\Local\\Temporary Internet Files. If many of these UPM logfile entries are present, this is likely to be the cause of the slow logon times. Note: Remember to disable the logging once you verify the cause of the issue.

How does Citrix monitor the user logon process?

As users logon to Citrix Virtual Apps and Desktops, the Monitor Service tracks the phases of the logon process. The phases begin from the time the user connects from Citrix Workspace app to the time when the desktop is ready to use. The large number on the left is the total logon time.

How to troubleshoot slow logons on XenApp 7.x?

See CTX104147 – Explaining ICA Session Reliability, Common Gateway Protocol, on TCP Port 2598 for more information. For XenApp 7.x slow logon issues, where ICA file waits on Preparing Application. Check under Studio – Policies – “Wait for printers to be created (Server desktop)” is Enabled.

Why is Citrix Profile Management ( UPM ) so slow?

Users experience slow logon times when using Citrix Profile Management (UPM). Complete the following steps: Exclude the identified directory from UPM synchronization (%LOCALAPPDATA%\\Microsoft\\Windows\\Temporary Internet Files).; Update the policy on the servers using gpudate /force. Log off the impacted users.