What happens if prepaid card expires?

If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. The provider might charge you a fee for this.

How do I order a new RushCard?

Contact Customer Service by calling 1-866-RUSHCARD (866-787-4227), by mail at P.O. Box 42482, Cincinnati, Ohio 45242, or visit account.rushcard.com.

How do I contact RushCard customer service?

Please contact RushCard Member Services at 1-866-RUSHCARD (866-787-4227) to verify your account.

What is going on with RushCard?

Federal regulators fined RushCard $13 million for a 2015 outage that cut people off from their money for days, while customers said they were struggling to pay for food and bills. The company was founded by Russell Simmons, but he is now out after Green Dot bought RushCard in 2017.

Where can I use my RushCard live card?

The RushCard Live is a reloadable prepaid Visa debit card that you can use anywhere Visa debit cards are accepted. The card is reloadable and you can receive a personalized card with your name on it. Use it to shop online, pay bills, and make all your purchases.

Is the rush card a debit or prepaid card?

Privacy Center The RushCard Prepaid Visa®is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card accepted everywhere Visa debit cards are accepted.

Who is the owner of the rush card?

RushCard is a registered trademark of Green Dot Corporation. All other trademarks, service marks and other registered marks are the property of their respective owners.

What to do if you lose your Rush card?

If you lose your card or believe it to be stolen, you must immediately report this to us. Click here to report your card lost or stolen from your online account, or call 1-888-569-7730. We will cancel your card and a new card will be sent to you. A fee for a replacement card may apply.