How do you wow customers in your restaurant?

Here are some ideas to get you started:

1. Arrange a taxi or Uber for inebriated guests.
2. Take food or drinks directly to your guests’ table (if you don’t typically offer table service).
3. Implement a change regularly suggested by your guests.
4. Decorate for an upcoming holiday.
5. Host a customer appreciation day.

What factors must a food service?

According to the frequency of citation in the studies, the most important factors in the selection of fast-food restaurants were: 1) price; 2) speed of service and quality of the service and/or of the food; 3) hygiene; 4) taste of the food; 5) friendliness and behavior of the employees and convenience (Table 2).

How do you explain food service?

Food-service meaning

1. The definition of food service is the industry related to making, transporting or selling prepared foods to restaurants, hospitals, schools and lodging establishments.
2. The business of making, transporting, and dispensing prepared foods, as in a restaurant or cafeteria.

How do restaurants talk to guests?

Speak Appropriately

1. Greet your diners the minute they walk in the door.
2. Use respectful titles – sir, ma’am and miss work well.
3. Don’t interrupt.
4. Listen intently and pay attention to what they want.
5. Be thoroughly versed on your menu. Ask questions and repeat their orders to make sure you get it right.

When to add wow factor to customer service?

It doesn’t matter how many red-carpets you roll out if you’re not delivering good customer service consistently. You can only dazzle people for so long. Eventually, they’re going to see behind the curtain. However, once you’ve got a good handle on the basics, to move customers from satisfied to delighted, add a little WOW Factor!

What makes a product have the wow factor?

WOW factor happens when you choose to turn ordinary into extraordinary experiences. We’ve all undergone the frustration of a beloved product breaking after using it for a while. An […]

How do you achieve the wow factor in hospitality?

In a marketplace synonymous with increased disposable incomes and advanced consumer demands, businesses must now place greater focus on providing that unique selling point to satisfy customers: a need even more relevant in the hospitality industry- a notoriously difficult industry to survive in.

What do you need to know about Wow customer experience?

You must make the WOW Customer Experience part of the product/service design, and that requires a continuous culture and happiness decision-making context, not only once for purposes of definition, but as a foundation for day to day operations.