How do I speak to someone at NJ Ezpass?

If you need to talk to a live person in E-ZPass New Jersey customer service you need to call 1-888-288-6865. To speak with a live agent, you need to press 8 and stay on the line (typical waiting time is about 1-3 minutes).

Is the NJ EZ Pass office open?

The new hours are Monday through Friday only, from 7:00am-6:00pm. Effective June 1, 2020 the E-ZPass Walk-in Centers will be operating under new hours until further notice.

How do I call EZ Pass?

Contact By Mail Our automated voice response system is available 24 hours a day at (888) AUTO-TOLL (288-6865).

How do I contact NJ tolls?

Contacting us by phone: (If those numbers are not available, call 1-800-213-9419) To reach Customer Service, call 1-732-750-5300, extension 8750.

How do I return an E-ZPass tag in NJ?

Please do not return your tag to the address printed on the tag. Send your tag(s) to the New Jersey E-ZPass Customer Service Center, P.O. Box 52003, Newark, NJ 07101-8203. When your tag is received in good condition, we will refund your tag deposit, if applicable, plus any unused toll balance, generally within 30 days.

Does NJ E-ZPass charge a monthly fee?

All New Jersey E-ZPass customers are charged a separate $1 monthly service fee and another $1 for bi-monthly statements, which are billed every other month. The $1 monthly service charge was instituted in July 2002,” said Thomas Feeney, an NJ Turnpike Authority spokesman.

How much is NJ E-ZPass monthly?

New Jersey’s E-ZPass system charges customers $18 in annual fees: $1 monthly service fee and another $1 for bi-monthly statements. New customers must make a refundable $10 deposit per tag if their replenishment method is cash or check.

What is E-ZPass customer service number?

888-288-6865
You can call the automated phone system at (888) AUTO-TOLL (888-288-6865) to update your account or speak to a customer service representative.

How do I pay unpaid tolls in NJ?

To pay online, visit www.ezpassnj.com. To pay by phone, call 973-368-1425. And to pay Page 3 New Jersey Turnpike Authority Toll-By-Mail FAQ April 2020 by mail, send your check or money order along with the payment coupon or coupons to NJ E-ZPass, P.O. Box 4971, Trenton, NJ 08650.

Can I go through E-ZPass without my transponder NJ?

If you want to pass through an E-ZPass lane without a transponder, you must be ready to face a violation and an expensive fine. If you are going to travel out of the state, you must register on the E-ZPass network.

How do I avoid E-ZPass fee in NJ?

Drivers can avoid it by opting to get quarterly statements. The Port Authority of New York and New Jersey charges its E-ZPass customers a $1 per month service fee. New York State charges E-ZPass customers a $6 annual fee for monthly statements.