How do I lodge a complaint with Hello Peter?

Anyone can report a review on Hellopeter, including reviewers, readers and businesses. How can I report a review? To report a review, click into the review to view it in full. Below the review title, there’s a tab that says “Report.” Select this, and a form to report the review will appear.

Is my way a good insurance company?

MiWay has a 92 percent compliment rate on Hellopeter and a Trust Index of 9.8 out of 10, with more than 11, 000 positive reviews over the last 12 months. This is particularly impressive in an industry usually associated with its products being a grudge purchase.

How long does a complaint Stay on Hello Peter?

All reports remain on Hellopeter.com for a period of twelve months. Answer: A review can only be removed after it has been reported and found to contain false information, or if it’s in breach of our content guidelines.

How do I delete a review on Hello Peter?

No, businesses aren’t able to delete reviews. The only way for a review to be removed from Hellopeter is if it’s reported and found to be in violation of our content guidelines. Read more about reporting reviews.

Where can I complain about bad service?

Check out 10 effective ways and online destinations to file complaints that a company will pay attention to.

• Go to the company website.
• Contact the Better Business Bureau.
• Contact the Federal Trade Commission (FTC).
• Check out the Ripoff Report.
• Email [email protected].
• Try Yelp.
• Post on Planet Feedback.

Where can I complain about bad services in South Africa?

The Presidential Hotline 17737 should be used when all your attempts to get assistance from a government department, province, municipality or state agency have failed. It is not only a complaints line. You can call to share your views or provide solutions to the challenges in your community.

What does Hello Peter do?

Hellopeter is a platform connecting South African consumers and businesses. We allow consumers to share their experiences (whether good or bad), read about other people’s experiences, and hopefully, discover some great South African businesses along the way.

How does miWay insurance work?

miWay insurance provides money in the event of death and total permanent disability of the subscriber only and death of the Selected Family Member. The plan pays out a lump sum to help you cater for the funeral expenses when you or a covered family member dies.

How do you complain effectively?

When you’re going to complain, make sure that you follow these seven principles:

1. Be Specific About the Issue that You Want to Address.
2. Be Very Clear On What You Want to Achieve.
3. Make Sure that You’re Complaining to the Right Person.
4. Take the Emotion Out of It.
5. Be Prepared.
6. Use the Sandwich Approach.

Is Hello Peter South Africa?

Hellopeter.com is South Africa’s leading consumer advocacy and corporate reputation management website and has become one of the biggest customer service sites in the world.

What has happened to customer service?

Across the United States, there seems to be a steady decline in the customer service levels of nearly every type of business. Companies just aren’t paying enough attention to providing adequate levels of customer service by phone, online or in person.

How do you fix bad customer service?

Listen to the customer and show genuine empathy.

1. Assess the situation.
2. Ask for the customer’s needs and preferences.
3. Offer a solution and give options whenever possible.
4. Deliver the solution.
5. Follow up with the customer.
6. Address the issue within the company.

Who is the customer service representative for MiWay Insurance?

Received excellent service from Lehlohonolo from Retentions department. Keep up the good work Traveling from work to home we had car problems, the car had a mechanical issue, I called Miway as my insurance provider. I spoke to a lady by the name of Kwandile Khanyile, I must stay her customer service was exceptional.

When did I meet with the MiWay assessor?

Miway assessor then contacted me to come and interview me and take spare keys with him on the 29 may 2018. On the 29 I met with the assessor at the location where i stay and that was the beggining of the real nightmare.

Why are I not happy with MiWay life?

Am not happy with miway life its been 2months now complaining to their consultants but nothing is changing they debit my money twice 25 witch is the debit order date we agreed then they debit again on the 7 so i must always reverse the money no no am tired of what they are doing

How to start the MiWay Insurance claim process?

The claim process then started not knowing that it was the start of a nightmare. I provided all necessary information of the accident and the parties involved as follows (1).Police case number which was filled by metro police at the scene of the accident (2).Tow truck contact details (3). Othe driver’s contact and address details (4).