Other

How do I complain to Safaricom?

How do I complain to Safaricom?

Contact Us

  1. Online Support Team. Twitter – @Safaricom_Care and @SafaricomPLC.
  2. Customer Support Team. PrePay: Call 100 (Free),SMS 100(Free) Or +254 722 002100 (chargeable)
  3. Careers and HR. Jobs and Internships – Log on to Career Portal and upload your CV and apply.
  4. Communications and PR Team.
  5. CEO’s Office.

How can I join Fuliza?

What are the requirements and how do I activate Fuliza M-PESA Service? You need to be an M-PESA registered customers with an active Safaricom line. Dial *234# and select Fuliza M-PESA to opt in.

How do I activate mpesa Hakikisha?

Dial *234*2# ok and select Hakikisha to activate it.

What is the Safaricom customer care number?

07220022222
For any support or queries please call us on 07220022222.

How to contact Safaricom customer care in Kenya?

Call center contacts: 254 722 003272 Safaricom official customer Email (post-pay): [email protected] Official Data bundles support contact: [email protected]

When did Safaricom launch LTE in Nairobi Kenya?

Safaricom later launched LTE-A (4G service with carrier aggregation) service in Nairobi and Mombasa on band 20 (800 MHz) and band 3 (1800 MHz) in December 2014 and has expanded to other cities.

How big is Safaricom subscriber base in Kenya?

It is most renowned as the home of MPESA, a mobile banking SMS-based service. Safaricom controls approximately 64.5% percent of the Kenyan market as at 2020 with a subscriber base estimated at approximately 35.6 million.

Which is the best telecommunications company in Kenya?

One of the companies that have really created an unbeatably appeal in Kenya is Safaricom. Safaricom customer care cannot be compared to any other company in kenya. When it comes to provision of services and innovation, the telecommunication company is lite years ahead of its competitors.

https://www.youtube.com/watch?v=y3bUY1jRBzg