Does rimowa have lifetime warranty?

Our global 5-year warranty applies for the original item purchased. Your replacement item does not come with another 5-years of warranty but a guarantee period of two years.

How do I register my rimowa warranty?

Please visit www.rimowa.com/myrimowa to activate your 5-year manufacturer’s guarantee.

How do I find my rimowa serial number?

You can locate your RIMOWA’s serial number on the outside of the frame near the hinge.

How do you clean Rimowa luggage?

To ensure your RIMOWA remains in fine condition, please note the following reommendations: To remove dust or dirt, use a damp cloth or non-abrasive sponge with clean water. Stubborn or sticky residue can be safely removed using a simple alcohol, such as Isopropyl.

Where can I get a Rimowa suitcase repaired?

Should an immediate repair not be possible for any reason, we will organize the shipment of your suitcase to our client care experts. Please feel free to visit your nearest RIMOWA Store at your convenience, or you can contact us to arrange an appointment. We are not far away! Visit us in store.

When did the first Rimowa luggage come out?

Founded in Cologne in 1898, RIMOWA has become one of the quintessential houses for prestigious luggage, renowned for its iconic design and its constant pursuit of excellence. An industry benchmark for German craftmanship and innovation, RIMOWA constantly strives to inspire sophisticated travellers to discover new horizons.

Who is the current CEO of Rimowa luggage?

With the same ingenuity and courage as his father and grandfather, current CEO Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele.

Where can I get luggage repair near me?

Our global store network enables us to serve you nearly everywhere. Our aim is to find the fastest and best solution for you. Therefore we will process most of our basic repairs on the spot for you. Should an immediate repair not be possible for any reason, we will organize the shipment of your suitcase to our client care experts.