Can a buyer revise feedback on eBay?
Can a buyer revise feedback on eBay?
Once you’ve left feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral feedback you’ve left, you can ask the seller for a feedback revision.
How do I send a feedback revision on eBay?
Feedback Revision requests can be made by clicking the “Go to Feedback Forum” link on the “My eBay” page. Then select the “Request Feedback Revision” link in the right rail, choose the item in question and leave the revision details.
How do I change my auto feedback on eBay?
Here’s how:
- In the Automation Preferences – opens in new window or tab view of Selling Manager Pro, scroll down to the feedback section.
- Choose an option for when you want feedback to be left for buyers: Buyer has paid for this item: automatically leaves feedback when you mark a payment as received.
- Select Apply.
How do I change negative feedback to positive on eBay?
If you’re offering to change negative feedback to positive, you can be pretty sure they’ll say yes! You should receive an email with a request to change your feedback. Click “Accept request.” You’ll then get the option to select your new feedback rating and enter a new comment.
Can a buyer threaten to leave negative feedback?
Buyers aren’t allowed to use threats of negative feedback or low detailed seller ratings to get something that wasn’t part of the original listings, and sellers can’t demand positive feedback from buyers.
How do I send a feedback revision?
How do I submit a Feedback revision request?
- Go to the Request Feedback revision pagefrom the Feedback Forum or from your Feedback Profile.
- Review the list of eligible Feedback entries and select the ones you want to request revisions for.
Does eBay have automatic feedback?
Feedback manager for eBay Sellers With Automatic Feedback, you don’t have to worry about sending feedback to your buyers. Our powerful feedback engine helps you to set the conditions for sending feedback, and then sends the feedback itself whenever a new order is placed or delivered – based on your preferences.
How do I send an automatic message on eBay?
How to customize an automatic message
- Go to your my eBay page, mouse over Account tab, and click the link to go to the Manage Communication with Buyers area.
- Click the button to show the Buyer Wins e-mail.
- Click Add a Message to go to the form page.
Does eBay negative feedback go away?
Ebay erases feedback every 12 months.
Will eBay remove unfair negative Feedback?
Because we don’t know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn’t respond to the unpaid item process.
What happens when you revise feedback on eBay?
When they revise Feedback, their original comments will no longer be visible on eBay If the buyer hasn’t taken any action after 7 days, we’ll send a reminder. If the buyer still hasn’t responded after 10 days, the revision request will expire.
How often can Sellers request feedback revisions from buyers?
High-volume sellers (who earn more than 1,000 Feedback comments a year) can send more requests. We limit the number of requests so that sellers can focus on providing great service up front, not fixing problems after they happen. You can request only 1 Feedback revision per transaction.
How to view and change feedback left by a buyer?
Use TAB key to navigate results. Your Feedback profile shows all of the Feedback you’ve received and left for others. From there, you can also follow up, make changes, or add comments to Feedback you’ve left. Are you a seller looking for information on feedback? Read our article on viewing and changing Feedback left by a buyer
How long does it take to revise a feedback email?
The email will include your reason for requesting the revision and the message you wrote. The buyer has 10 days either to agree and revise the Feedback or disagree and state a reason. If the buyer hasn’t responded within 7 days, we’ll automatically remind the buyer of the request.