Guidelines

Is there a problem with YouView?

Is there a problem with YouView?

BT Box Is Not Working At All If your BT Youview is frozen or stuck on loading, all you have to do is restart your BT Box. If this does not do the trick, then your device may be due for a software update. To check for a software update, follow the steps below: Press the YouView button, select settings.

How do I contact YouView?

Broadband providers

Call 0800 111 4567 Lines open 24 hours, 365 days Website BT Broadband Support
Call 0345 172 0088 Lines open Mon – Sun: 8am – 8pm Website TalkTalk Support
Call 0345 140 0200 Lines open Mon – Sun: 7.30am – 10pm Website Plusnet TV support

How do I update my YouView box?

How to check and update your Software

  1. Press the Menu / youview button on your remote.
  2. Press the up arrow to select Settings.
  3. Select Software Information.
  4. Select Update software.

Has BT YouView been updated?

A new software update which includes the introduction of the new Home Screen for BT T2100, T2200 & T4000 devices is now available. More information on this update can be found in our release notes below. https://support.youview.com/youview-box/software-updates/bt-software-update-32-53-0-3-7-76-new-home-screen/ …

How can I boost my YouView signal?

Fix for YVM302

  1. Check your cables. Head around the back of your box and check the aerial cable is securely connected to the Aerial In/Antenna In port.
  2. Restart your box. The old “switch it on and off” routine.
  3. Retune your channels.
  4. Planned Engineering Works.
  5. Check your signal.
  6. Check for signal interference.
  7. Further help.

What’s the difference between YouView and Freeview?

Channels and streaming services Freeview offers 70 channels, as well as 15 HD channels if you’ve got an HD TV and a set top box with Freeview HD. YouView has the same number of channels, with the option to get a lot more when you get with a pay TV service from BT or TalkTalk.

Is YouView better than Freeview?

Sure, Freesat has the most channels. And Freeview might well be the kindest to your wallet. But for us, YouView is the best of three services. Better still, you can get loads of extra channels and hours of on demand extras if you get the box via a BT TV or TalkTalk TV package.

Is there a replacement for the YouView app?

The BT TV app (pictured) is available for download on Android or iOS devices and allows you to link it to your YouView box. YouView says that you won’t need a BT account to use this app and from the end of March it will be available for everyone to use. You’ll then be able to go in and set recordings.

Why is my YouView box so slow?

Well it could be but it’s normal if it is quite slow to come on at first. The reason it does this is because the box goes into a very deep sleep to avoid energy wastage when it get’s going again it’s not immediately ready and has to warm up first. Think of it like stretching before a long run.

Is Amazon Prime on YouView?

Press the YouView button your remote, scroll across the ‘Players and Apps’, press the Amazon Prime Video logo and just sign in to start enjoying popular movies, TV series, award winning Amazon Originals and live sports.

Why has BT YouView changed?

This week, YouView announced that it has begun “a new and exciting journey” to replace the main menu with an improved home screen. The aim is to create a more personalised experience, helping you find TV shows and films that are more likely to interest you.

Who makes BT YouView box?

There are currently TWO YouView boxes’ manufacturers – Humax and Huawei. There are boxes that come with BT and TalkTalk branding (even if you buy them from a retailer such as Amazon), but despite the branding, these boxes are also manufactured by Humax (BT) and Huawei (TalkTalk).

https://www.youtube.com/user/YouViewSupport

What do you need to know about the YouView community?

Welcome to our community – a place to share YouView experiences, knowledge and help each other. Please read our community guidelines. New BT YouView Box with new features and wifi onboard,to give multi room abilm capabilty a and WIFi?

What should I do if my YouView box is not loading?

One by your YouView box and one by your router. Check both adapters are switched on and make sure the Ethernet cables are securely connected. The simple old trick of restarting your router can help resolve this issue. Switch it off at the plug for 30 seconds and turn it back on. Give it a minute or two to warm up then check if you’re reconnected.

What does YouView do to the home screen?

YouView has begun a new and exciting journey to replace the main menu with an improved home screen, giving you easier access to all the same great content in a seamless experience.

When does support for YouView mobile app end?

We are phasing out support for the YouView mobile app with final support ending on the 31st March 2020. Find out about alternative functionality at: https://support.youview.com/mobile-app/ No channel logos in the guide Using the Discover feature on my box? Turn on/off channel logos Turn on/off background transparency Using the TV guide