How long do Ticketek vouchers last?

Ticketek Gift Vouchers purchased from April 1st 2018 have a three-year redemption period, which offers greater flexibility for those who receive this wonderful gift. Vouchers purchased prior to April 1 2018 are valid for 1 year from date of purchase only.

Can a voucher legally expire?

If you bought the voucher on or after 2 December 2019, the gift voucher must have an expiry date of at least five years starting on the day you bought it. A gift voucher sold by a business with an expiry date of less than five years will be deemed to have a five year expiry date.

What happens if a voucher expires?

A business is not obliged to honour a gift card or voucher after the expiry date, unless otherwise negotiated. If the gift card or voucher does not have an expiry date (including an activation expiry date), the consumer may use it for a reasonable length of time after it was originally purchased.

How do I redeem Ticketek tickets?

Find the event you wish to purchase tickets for and proceed to the payment screen. Select the Redeem Ticketek Gift Voucher drop down under Payment Details to enter your Voucher ID. Your Voucher ID can be found on the front of Ticketek Gift Vouchers or the back of Ticketek Gift Cards.

Can I get a refund from Ticketek?

Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges).

What is a Ticketek voucher?

Ticketek Gift Vouchers can be redeemed for tickets to participating events* on sale through ticketek.com.au and the Ticketek App. Ticketek Gift Vouchers are available in denominations of $50 and $100.

Can a voucher be refunded?

If you’re offered a voucher instead of a refund It’s usually best to ask for a refund instead – you should contact the company you booked with and ask. They have to give you a refund if you’re entitled to one – for example, if they cancelled your travel. when the voucher expires.

Do all vouchers last 5 years?

Expiry dates on gift vouchers Under the Consumer Protection (Gift Vouchers) Act 2019 there is a 5-year minimum expiry date for all vouchers sold after 2 December 2019. Under the new rules, gift vouchers must either: Have no expiry date, or. Must be valid for at least 5 years from the date the gift voucher is issued.

Can I use expired love to shop vouchers?

The Voucher cannot be used after that date. The value of the Voucher will be lost when it expires. We will not refund any amount paid for the Voucher when it expires. We will not replace any expired Vouchers.

How long does a voucher last?

How long does a ticketek refund take?

approximately 60 days
Tickets purchased by credit or debit card will be refunded in full including ticket insurance premium and refundable ticket purchase, if relevant, and patrons do not need to take any action. Patrons should allow approximately 60 days for the refund to appear in their account.

Are tickets refundable?

An important point to note—all flights are, on average, fully refundable within 24 hours of booking, so all is not lost even if you book a non-refundable flight. 1 Be sure to check directly with your airline about their refund policies.